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Vacation Host Specialist

3 weeks ago

Queenstown, New Zealand Travel + Leisure Co. Full time

Join Our Team:

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As a Guest Experience Host, you will be part of a dynamic, vibrant, and customer-focused team that provides exceptional experiences for millions of travelers worldwide.

About the Role:

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This part-time position involves greeting and registering of owners and guests, providing information on local area attractions, and completing all department-related paperwork.

Key Responsibilities:

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  • ">
  • Greeting and registering of owners and guests.">
  • Providing information on local area attractions.">
  • Completion of all department-related paperwork.">
  • Using all communication equipment including telephones, facsimiles, and computers.">
  • Meeting guests face-to-face and generating sales appointments.">
  • Building rapport with customers to ensure an exceptional experience is delivered.">
  • Working closely with the resort operations team.">
  • Articulating the benefits of traveling within Wyndham Destinations community.">
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Requirements:

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  • ">
  • Previous experience in a similar hotel position is desirable but not essential.">
  • No experience or qualifications are required, but fluency in English (written and verbal) is necessary.">
  • Genuine passion for customer service and excellent communication skills are essential.">
  • Ability to work a flexible roster, including weekends, evenings, and school holidays.">
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Benefits:

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Our dedicated associates help the company achieve its mission to put the world on vacation. We offer professional development funding, discounted hotel stays across Australia, Fiji, New Zealand, and subsidized private health cover.

What You'll Bring:

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An enthusiastic, self-motivated, and positive individual with immaculate presentation and professional grooming standards.

Where Memories Start with You:

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Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.