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Customer Experience Ambassador
2 weeks ago
Company Overview
">We are the world's leading vacation ownership and travel membership company, driving innovation and growth in the industry.
">Salary
">The hourly rate for this position is $26.44, with a minimum of 30 hours per week.
">Job Description
">We are seeking an energetic and passionate individual to provide exceptional customer experiences at Club Wyndham Wanaka as a Guest Experience Host.
">This role involves greeting and registering owners and guests, providing information on local area attractions, and completing all department-related paperwork.
">Meet guests face-to-face, generate sales appointments for our sales centers, and establish commonality and rapport with customers to ensure an exceptional experience is delivered.
">You will work closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process.
">Clearly articulate the benefits of traveling within Wyndham Destinations community, meet targets, and KPI's as set by the business.
">This role requires you to be available for weekend and public holiday shifts.
">Required Skills and Qualifications
">No previous experience or qualifications are required, but fluency in English (written and verbal) is essential.
">A genuine passion for customer service, excellent communication skills, and strong interpersonal skills are necessary for success in this role.
">Immaculate presentation and professional grooming standards are also expected.
">Benefits
">As part of our global team, you'll enjoy discounted hotel stays across Australia, Fiji, New Zealand, and subsidized private health cover.
">Professional development funding is also available to support your career growth.
">Others
">We're committed to delivering excellence and taking time to have fun, celebrate together, and support one another.
">We strive to strengthen our business, its neighboring communities, and the customer experience.
">Join us in building a career where memories start with you
