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Administrative Support Specialist

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Rotorua, Bay of Plenty, New Zealand Rotorualibrary Part time

About Rotorua Library: Our library is committed to providing exceptional customer service and supporting the community through various programs and resources. As a Customer Service Administrator, you will play a vital role in delivering this mission by ensuring seamless interactions with customers and colleagues alike.

Key responsibilities include:

  1. Facilitating front-line interactions with customers and responding to their enquiries
  2. Scheduling and confirming appointments efficiently
  3. Accurately scanning documents and processing payments
  4. Maintaining a tidy and organized workspace
  5. Recording customer interactions and updating relevant databases

A successful candidate will possess excellent communication skills, be punctual, and thrive in a fast-paced environment. They will also value teamwork, be adaptable, and maintain confidentiality when necessary.

Rotorua Library offers an attractive package of benefits, including access to our gym, hot pools, and various health and wellness initiatives. Successful applicants will join a supportive team and contribute to the growth and development of our organization.