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Hotel Welcome Expert

1 week ago

Auckland, Auckland, New Zealand Tfe Hotels Adina Apartment Hotels Full time

Are you a hospitality expert with a passion for delivering exceptional guest experiences? Do you thrive in fast-paced environments and enjoy working with people from diverse backgrounds?

If so, we'd love to hear from you As a Hotel Welcome Expert at Tfe Hotels / Adina Apartment Hotels, you'll be responsible for creating warm and welcoming experiences for our guests from the moment they arrive.

Your key responsibilities will include:

  • Providing personalized support to guests throughout their stay
  • Managing guest feedback and concerns
  • Developing and maintaining relationships with regular guests

You'll be perfect for this role if you:

  • Have a strong passion for delivering exceptional customer service
  • Enjoy building relationships and communicating effectively with others
  • Are proactive and able to work independently