Customer Onboarding Coordinator
4 days ago
ASB Bank is a leading organisation in New Zealand with a highly engaged and talented workforce focused on accelerating the financial well-being of all New Zealanders. Our Customer Verification Services team plays a critical role in supporting the onboarding and ongoing customer due diligence of entities and individuals.
This specialist team ensures compliance with regulatory and reporting requirements while making these processes as seamless as possible for our customers and front-line colleagues. We're seeking an Associate KYC Analyst to join our CVS team on a fixed term basis.
As an Associate KYC Analyst, you'll contribute to the CVS Operations team by providing support for customer onboarding or change in circumstances, including complex requirements for trusts, entities, and individual due diligence. Your responsibilities will include:
- Supporting internal and external customers with AML/CFT onboarding requirements for account opening and ongoing customer due diligence
- Analysing and interrogating data received from various systems, customers, and other sources to identify and verify customers
- Maintaining the confidentiality of customer information and circumstances in line with privacy legislation and internal policy
- Collecting information from front-line staff and customers
Key Requirements
To be successful in this role, you'll demonstrate the following experience and key attributes:
- Outstanding customer service skills with proven experience in a customer-focused role
- Strong analytical and investigative capabilities with the ability to dig deeper and explore areas of grey
- Excellent communication skills with the ability to articulate complex information simply and diplomatically
- Strong attention to detail, problem-solving skills, and a high level of initiative
- Exposure to and understanding of Financial Crime disciplines will be viewed favourably
About ASB Bank
We're committed to fostering a culture where people are engaged, passionate, and valued - living our values every day is integral to achieving our purpose. In return, you'll work for an organisation that places huge importance and focus on its people, where development and career opportunities know no bounds.
We offer a flexible and supportive work environment; we help people grow and celebrate together. Be part of the growth story that is ASB.
-
Customer Onboarding Expert
5 days ago
Auckland, Auckland, New Zealand Tsb Bank Full timeAbout the Role">This position involves delivering senior-level onboarding of complex entities within TSB's Customer Verification team. It encompasses all onboarding and OCDD of new to bank and existing entity clients, ensuring compliance with AML/CFT guidelines.Key Responsibilities">">Establish yourself as a subject matter authority among colleagues and...
-
Bid & Onboarding Specialist
7 hours ago
Auckland, Auckland, New Zealand Fred Recruitment Pte Ltd Full timeNewmarket location, WFH 2 days a week; amazing leadership + great perksOnsite Gym + Southern Cross Health and Income InsuranceNewly created role with plenty of opportunity to make this role your ownRare opportunity to add value in a newly created role partnering with the Sales team and bringing onboard large accounts, and driving business growth.The...
-
Onboarding Experience Specialist
5 days ago
Auckland, Auckland, New Zealand Generate KiwiSaver Scheme Full timeWe believe that everyone deserves to live their best life, financially secure and happy. At Generate KiwiSaver Scheme, we're dedicated to empowering our customers to make informed financial decisions and achieve strong long-term performance.We're seeking a talented Client Relationship Manager - Onboarding to join our Onboarding team. In this role, you'll be...
-
Onboarding Specialist
1 week ago
Auckland, Auckland, New Zealand ASB Bank Full timeKia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and NamasteAt ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future.ASB is seeking a dedicated Onboarding Specialist to join our team. In this role, you will...
-
ANZ Customer Onboarding Expert
3 days ago
Auckland, Auckland, New Zealand Tradify Full timeThe role of a Customer Success Representative at Tradify Limited involves working closely with customers to ensure their success and satisfaction in the ANZ region. As a key member of our team, you will be responsible for delivering exceptional customer service, communicating effectively with clients, and identifying opportunities to enhance our products and...
-
Customer Onboarding Manager, Apac
6 days ago
Auckland, Auckland, New Zealand Deel Full timeWho We Are Is What We Do.Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...
-
Customer Onboarding Manager, APAC
7 days ago
Auckland, Auckland, New Zealand Deel Full timeWho We Are Is What We Do.Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...
-
Client Onboarding Specialist
2 days ago
Auckland, Auckland, New Zealand Madison Recruitment Full timeWe are looking for a Client Onboarding Specialist to join our team on a temporary basis for 2 months. The successful candidate will play a crucial role in ensuring a smooth onboarding experience for our clients. Key responsibilities include assisting with the onboarding of clients via phone and email, providing accurate information and support to resolve...
-
Auckland, Auckland, New Zealand Fred Recruitment Pte Ltd Full timeAbout YouRelevant certifications or experience in fleet management, project management, AMSolid experience in a bid management, project coordination, or client onboarding role, preferably in the fleet management, leasing, or automotive industry.
-
Onboarding Data Specialist
2 weeks ago
Auckland, Auckland, New Zealand Xplor Full timeCompany DescriptionAt Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. This role is hired under Debitsuccess Ltd, an entity of Xplor Technologies (Xplor). We are one of the largest full-service direct debit management services in APAC. Debitsuccess delivers premier experience across e-commerce services...
-
Employee Onboarding Implementation Manager
6 days ago
Auckland, Auckland, New Zealand Deel Full timeJob OverviewWe are looking for an experienced Employee Onboarding Implementation Manager to join our team. As a critical member of our implementation team, you will be responsible for ensuring the timely completion of our Employee Management Platform Implementation for a diverse set of clients. Your technical expertise and industry knowledge will enable you...
-
Growth Enabler
5 days ago
Auckland, Auckland, New Zealand Generate KiwiSaver Scheme Full timeAt Generate KiwiSaver Scheme, we pride ourselves on creating a work environment where people thrive and have fun. Our company values innovation, diversity, and inclusion, and we're committed to growing Kiwis' wealth and helping them attain better financial outcomes in retirement.We're looking for a skilled Client Relationship Manager - Onboarding to join our...
-
Deel Client Onboarding Manager
7 days ago
Auckland, Auckland, New Zealand Deel Full timeJoin Our Team:Deel is a global payroll and compliance leader, dedicated to making it easier for businesses to hire, manage, and pay employees worldwide.As a Customer Onboarding Manager, you'll play a critical role in delivering exceptional client experiences and driving business growth through strategic partnerships.You'll collaborate with cross-functional...
-
APAC Onboarding Solutions Expert
7 days ago
Auckland, Auckland, New Zealand Deel Full timeAbout Us:Deel is a pioneer in the global payroll and compliance space, dedicated to making it easier for businesses to hire, manage, and pay employees worldwide.Our cutting-edge technology and expertise enable companies to streamline their hiring processes, reduce administrative burdens, and improve employee experiences.We're passionate about fostering a...
-
Human Resources Coordinator
2 days ago
Auckland, Auckland, New Zealand Watercare Services Limited Full timeCompany OverviewWe're a leading water services provider in Auckland, committed to ensuring the health of our community through sustainable practices. Our goal is to protect our water resources for future generations, and we're looking for an experienced HR Coordinator to join our team.Our VisionWe strive to make a positive impact on the environment and the...
-
Finance and Operations Coordinator
5 days ago
Auckland, Auckland, New Zealand Paragon Recruitment Ltd Full timeJoin Paragon Recruitment Ltd as a Finance and Operations Coordinator and take advantage of a dynamic investment team experience in Auckland. As an Investor Relations Support professional, you will deliver exceptional support to investors and the internal Investor Relations team.This exciting opportunity offers a competitive salary and career growth...
-
Customer Success Manager
2 days ago
Auckland, Auckland, New Zealand Infy Newzealand Full timeJob description Summary DescriptionA Customer Success Manager will lead the rollout efforts on the field for a successfull implementation of E2E Fresh at various customer locations.He/She should be able to support initial onboarding of users to the platform, train users for product and process adoption, co-ordinate user education, embedment, value...
-
Human Resources Coordinator
7 days ago
Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full timeCompany OverviewAbout Your New Employer:West Recruitment Pty Ltd is a leading provider of innovative and sustainable solutions for businesses. Our client specializes in the development and operation of renewable energy projects, reducing carbon footprints and promoting a greener future.About This Role:We are seeking an experienced HR Advisor to join our team...
-
Administrative Coordinator
5 days ago
Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full timeAbout Your New RoleThis is an exciting opportunity to join a leading managed IT service provider in the Sydney CBD. As an Administrative Coordinator, you will play a vital role in supporting the team with various tasks, including operations coordination, office management, and leadership team coordination.Your duties will include:Managing and scheduling for...
-
Employee Services Coordinator
15 hours ago
Auckland, Auckland, New Zealand Briscoe Group Limited Full time**Job Summary**We are seeking an experienced HR professional to join our team as an HR Coordinator. In this role, you will provide essential support across recruitment, onboarding, and remuneration, making sure our people have a seamless experience. You will assist with employment agreements, maintain accurate records, and help keep HR processes running...