Global Customer Support Advocate

3 days ago


Auckland, Auckland, New Zealand Idexx Full time
Job Summary
Are you passionate about animal health and technology? Do you enjoy solving complex problems and helping others? As a Global Customer Support Advocate at IDEXX, you will be part of our dynamic Support Team, working with customers worldwide to provide expert guidance on using our practice management software. This role offers opportunities for growth, learning, and collaboration with a talented team of professionals.

Your Key Responsibilities:
  • Provide exceptional customer service to veterinary customers globally, addressing technical and workflow-related queries.
  • Analyze and resolve complex technical issues, applying your analytical and problem-solving skills.
  • Develop and maintain comprehensive knowledge of our software solutions, including ezyVet and Vet Radar.
  • Participate in training programs to enhance your skills and knowledge, ensuring you stay up-to-date with industry developments.

About IDEXX
IDEXX is a leading provider of animal health technology solutions, serving customers in more than 175 countries. Our goal is to help pet owners, veterinarians, and farmers improve animal health and well-being worldwide.

  • Auckland, Auckland, New Zealand Brooke Davies - The Postcard Life Full time

    Wellness and Prosperity AdvisorAre you passionate about helping others achieve wellness and prosperity? As a Global Wellness Advocate, you will have the opportunity to make a meaningful difference in the lives of others while pursuing your own personal and professional growth. You will be part of a dynamic and growing organization that values innovation,...


  • Auckland, Auckland, New Zealand Alter Global Full time

    About the PositionWe are seeking a Government Engagement Specialist to join our team at Halter. As a key member of our organization, you will be responsible for developing and maintaining strategic relationships with key stakeholders in the government and dairy industry.Key Responsibilities- Build and maintain strong relationships with senior stakeholders in...


  • Auckland, Auckland, New Zealand Crimson Global Academy Full time

    Crimson Global Academy is an award-winning educational platform, renowned for its cutting-edge approach to teaching and learning.We are seeking a highly skilled and dedicated Customer Support Representative to join our support function, providing exceptional service to our global community of teachers and students.As a key member of our team, you will be...


  • Auckland, Auckland, New Zealand Corpay Technologies Full time

    Job Description:As a Senior Customer Advocate at Corpay Technologies, you will play a pivotal role in driving customer growth and satisfaction.Your primary responsibility will be to deliver exceptional customer experiences, ensuring seamless onboarding and adoption of our services.You will also be responsible for resolving customer queries and issues on...


  • Auckland, Auckland, New Zealand Presbyterian Support Northern Full time

    About the RoleWe are seeking a dedicated and compassionate Child and Family Advocate to join our team in a local school setting.The successful candidate will work with a case load of families, providing early intervention and preventive social work services to vulnerable children and teens; and their whanau.Key ResponsibilitiesDevelop and implement tailored...


  • Auckland, Auckland, New Zealand Alter Global Full time

    Your ResponsibilitiesKey responsibilities of the Customer Experience Strategist include leading our Global onboarding and deployment operations team, making sure our customers have what they need, when they need it. You'll be responsible for ensuring we consistently deliver a stand-out customer experience, and that our process, automation, and systems...


  • Auckland, Auckland, New Zealand ASSA ABLOY Global Solutions Full time

    About ASSA ABLOY Global SolutionsWe are the global leader in access solutions, dedicated to satisfying end-user needs for security, safety, and convenience. With offices in over 70 countries, we are represented in all major regions within both mature and emerging markets.Job Description:We have an opportunity for an Administration Assistant based in our...


  • Auckland, Auckland, New Zealand Crimson Global Academy Full time

    Crimson Global Academy is a leading EdTech organisation, committed to empowering educators and learners worldwide.We are currently seeking a highly motivated and organised Global Help Desk Specialist to join our support team, contributing to the delivery of exceptional customer experiences.In this role, you will be responsible for managing incoming customer...


  • Auckland, Auckland, New Zealand Xero Full time

    Company OverviewXero is a cloud-based accounting software company dedicated to helping small businesses and accountants succeed. Our mission is to provide innovative solutions that make financial management easier, faster, and more efficient.Job DescriptionThe Customer Experience Specialist plays a key role in delivering exceptional support to our customers,...


  • Auckland, Auckland, New Zealand Cubic - Global Full time

    Cubic - Global is a global leader in the provision of technology solutions. We are seeking an experienced Global Solutions Professional to join our team in New Zealand. The ideal candidate will have a strong background in software development, with a focus on microcontroller programming and Android applications.Key ResponsibilitiesThe successful candidate...


  • Auckland, Auckland, New Zealand Oneschool Global Ltd Full time

    About Us: OneSchool Global is one of the world's largest, truly global schools, with over 9,000 students, 125 campuses, and 2,000 staff operating across 20 countries.Our Vision: To deliver a global education ecosystem that develops life-ready students who learn how to learn.About the Role: As the Regional Communications Manager, you will be a pivotal member...


  • Auckland, Auckland, New Zealand Assa Abloy Global Solutions Full time

    About UsASSA ABLOY Global Solutions is a leading provider of access solutions, dedicated to meeting the evolving needs of customers worldwide. With a presence in over 70 countries, we offer a diverse range of products and services that enhance security, safety, and convenience.About The RoleWe are seeking an Administration Assistant to join our Auckland...


  • Auckland, Auckland, New Zealand Corpay Technologies Full time

    Client Experience AdvocateJoin CORPAY Technologies' Australasia Customer Experience Team as a Client Experience Advocate! As a key member of our team, you will be responsible for delivering exceptional customer experiences and building long-term relationships with our clients.Your primary responsibilities will include:Providing exceptional customer service...

  • Technology Advocate

    50 minutes ago


    Auckland, Auckland, New Zealand ENGINEERINGUK Full time

    About Our TeamWe are a team of passionate technologists dedicated to delivering exceptional customer experiences. As a Technology Advocate at ENGINEERINGUK, you will play a critical role in shaping our technical strategy and ensuring that our clients receive the best possible support.Main Responsibilities:Advocate for customer needs and preferences within...


  • Auckland, Auckland, New Zealand Hobbs Global Logistics Solutions Ltd Full time

    **About Hobbs Global Logistics Solutions Ltd**Hobbs Global Logistics Solutions Ltd is a leading provider of freight forwarding, customs brokerage, and 3PL warehousing services. With over 40 years of experience in the industry, we have established ourselves as a trusted partner for businesses operating in New Zealand.We are seeking an enthusiastic and...


  • Auckland, Auckland, New Zealand Amazon Full time

    We are looking for skilled engineers to join our AWS Support team as Cloud Support Engineers. In this role, you will be responsible for solving customer cases through advanced troubleshooting techniques and providing tailored solutions to meet individual customer needs.We offer comprehensive training programs to help you develop the skills required to excel...


  • Auckland, Auckland, New Zealand IDEXX Full time

    We're a company that values diversity and inclusion. As a Global Customer Service Representative, you'll be part of our team that's passionate about delivering exceptional customer service to our global users.We're looking for individuals who are eager to learn and grow. If you have experience working with IDEXX Software in clinic or general in-clinic...


  • Auckland, Auckland, New Zealand Invacare Australia Pty Limited Full time

    Company OverviewInvacare Australia Pty Limited is a global organisation dedicated to making Life's Experiences Possible. With an extensive line of mobility and medical equipment, our mission is to deliver exceptional service to customers and communities worldwide.


  • Auckland, Auckland, New Zealand 1300SMILES Ltd Full time

    About the Position:We are looking for a highly skilled and motivated individual to join our team as a Customer Service Advocate for Dental Practices. In this role, you will be responsible for providing exceptional customer experiences and ensuring seamless interactions between our clinics and vendors.Your Key Responsibilities:Deliver outstanding customer...


  • Auckland, Auckland, New Zealand OneSchool Global Full time

    Key Responsibilities:Promote innovative teaching practices among educators.Research emerging technologies and contribute to global strategies for integrating digital learning tools.Partner with campus leaders and IT teams to optimize technology use and support Digital Learning Coaches in training plans.