Global Customer Support Advocate
3 days ago
Are you passionate about animal health and technology? Do you enjoy solving complex problems and helping others? As a Global Customer Support Advocate at IDEXX, you will be part of our dynamic Support Team, working with customers worldwide to provide expert guidance on using our practice management software. This role offers opportunities for growth, learning, and collaboration with a talented team of professionals.
Your Key Responsibilities:
- Provide exceptional customer service to veterinary customers globally, addressing technical and workflow-related queries.
- Analyze and resolve complex technical issues, applying your analytical and problem-solving skills.
- Develop and maintain comprehensive knowledge of our software solutions, including ezyVet and Vet Radar.
- Participate in training programs to enhance your skills and knowledge, ensuring you stay up-to-date with industry developments.
About IDEXX
IDEXX is a leading provider of animal health technology solutions, serving customers in more than 175 countries. Our goal is to help pet owners, veterinarians, and farmers improve animal health and well-being worldwide.
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