Customer Service Operations Lead

About Us: At SPCA Auckland, we are passionate about animal welfare and committed to making a positive impact in our community.The Job: We are seeking a highly motivated and experienced retail professional to join our team as an Op Shop Manager. In this role, you will be responsible for leading our retail operations, managing volunteers, and driving sales...

We are seeking a highly skilled Facilities Operations Lead to join our team at UPS. As a key member of our operations team, you will be responsible for handling day-to-day service issues within our operation. This includes working with hourly and management staff to address process, safety, staffing, and training needs.The successful candidate will have...

OverviewTANK Juice is a leading brand in New Zealand, dedicated to providing healthy living options to our customers. As a key member of our team, you will be responsible for ensuring the smooth operation of our stores.Key ResponsibilitiesYou will be responsible for all aspects of the store's operations, including managing staff, maintaining high standards...

SilverChef Ltd. is a leading provider of finance solutions to the hospitality industry. We are now seeking a Customer Service Operations Manager to lead our customer-facing operations team.This is a challenging and rewarding role that requires a strong focus on delivering exceptional customer service and operational excellence. The successful candidate will...

**Job Overview**The Op Shop Manager will lead our dedicated volunteer team to deliver exceptional customer service and retail operations at our Remuera Op Shop.This full-time, permanent role involves Monday to Thursday 8.45am-5.15pm and Sunday 9.45am-4.15pm.The ideal candidate will have a passion for animal welfare, experience in preloved, vintage, or...

At JACOBS DOUWE EGBERTS, we are seeking a highly skilled Customer Service Lead to join our Supply Chain team. In this key role, you will lead and support your team of customer service specialists, driving the delivery of exceptional customer experiences and satisfaction.Key ResponsibilitiesLead and motivate the customer service team, setting performance...

**Job Description**We are looking for an experienced and motivated Store Manager to join our team in Milford. As a Store Manager, you will be responsible for leading our sales team, delivering exceptional customer service, and managing day-to-day store operations.**Key Responsibilities**Develop and maintain strong relationships with customers.Set high sales...

Job OverviewThis role offers the opportunity to lead a high-performing team, drive operational excellence, and foster exceptional customer experiences. As the Technical Services Commercial Customer Success Manager, you will oversee the seamless operation of our customer service team, collaborating closely with departments such as finance, sales, and...

We're seeking an experienced Operations Lead - Customer Experience to join our team. The successful candidate will have a strong background in customer service, experience leading cross-functional teams, and a passion for delivering exceptional results.The key responsibilities include:Owning the PM shift and ensuring seamless customer interactions.Developing...

Company Overview:At SeaLink Travel Group, we value connection and teamwork. Our goal is to create a work environment where people can thrive and grow together.About the Role:The Customer Care Coordinator (Trainer) is responsible for leading and implementing the training program for the Customer Care Team. This role involves developing and delivering training...

About UsSunglass Style Limited is a renowned retailer of premium sunglasses and eyewear, boasting a diverse portfolio of high-quality brands and styles. Our team of passionate professionals is committed to delivering an unparalleled shopping experience for our customers.Job OverviewWe are seeking an experienced Team Leader to join our Sylvia Park store in...

As a Customer Service Lead at Partale, you will play a pivotal role in the success of our company.About UsWe are a premier compostable single-use packaging brand based in multiple countries, driving consumer habits to carbon neutral, compostable, plant-based food service packaging.About The OpportunityWe're looking for someone who can handle any query, any...

Job SummaryWe are seeking an Administration Support to join our Auckland Collections team. This is a fixed term parental leave cover role ideally commencing to the end of May 2026, working 40 hours per week. As an Administration Support, you will provide administrative support to the team, assist with daily operations and tasks, maintain accurate records...

About the RoleWe are seeking a skilled Guest Services Supervisor to lead our Admission and Guest Experiences teams at SEA LIFE Kelly Tarlton's Auckland. As a key member of our team, you will be responsible for overseeing the daily operations of our Guest Experience and Admissions team.Key Responsibilities:Supervise daily Guest Experience and Admissions...

About IDP Education LtdWe are committed to delivering exceptional student experiences through our international education services.As a leading provider, we operate in over 50 countries, employing a diverse team of over 7,000 people.Job SummarySupport the Test Centre to ensure seamless operations and customer satisfaction.Collaborate with the team to manage...

About Our TeamOur Auckland Collections team is responsible for collecting, processing, and distributing blood for transfusion in New Zealand. We're an essential service, and through the generosity of our fellow Kiwis, we are able to help save lives.Job DescriptionWe're looking for a highly motivated and experienced Administration Support specialist to join...

Lead Our Op Shop TeamAt SPCA Auckland, we're seeking a dynamic and passionate leader to oversee our Henderson Op Shop. This full-time position offers a unique opportunity to make a difference in the lives of animals in need.About the RoleWe're looking for someone who can inspire and motivate our volunteer team to deliver exceptional customer service and...

**Company Overview**SeaLink NZ is a leading provider of ferry services in New Zealand, operating between Auckland and Waiheke Island and other destinations. Our company values include a commitment to providing excellent customer service, ensuring the safety and well-being of our passengers and crew, and contributing to the local community.**Job Summary**We...

Key ResponsibilitiesThe successful candidate will be responsible for:Supporting store operations and assisting with leading our teamsBuilding a customer centric culture to deliver the ultimate customer service experience every timeSharing product knowledge and experienceLeading, developing and motivating a team to meet their full potentialThriving in a...

Company OverviewHobart Service is a leading provider of commercial food equipment service solutions with over 120 years of experience. Our team of dedicated professionals serves as valued partners to customers across the country, delivering exceptional customer service, community engagement, and adherence to our core values: Integrity, Simplicity, Trust,...