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Customer Service Coordinator

3 weeks ago

Auckland, Auckland, New Zealand New Zealand Blood Service Full time

Job Summary

We are seeking an Administration Support to join our Auckland Collections team. This is a fixed term parental leave cover role ideally commencing to the end of May 2026, working 40 hours per week. As an Administration Support, you will provide administrative support to the team, assist with daily operations and tasks, maintain accurate records management, display strong written and verbal communications skills, and provide amazing customer service.

About Us

New Zealand Blood and Organ Service (NZBS) is dedicated to saving lives. Our shared values inspire, motivate us, and drive us to provide the very best service to the New Zealand public.

About You and the Role

You will be primarily based at our Epsom Donor Centre, with flexibility to work across our other Auckland locations if required. To be successful in this role, you will need to have proven administration skills and experience with multiple software packages, particularly Word, Outlook, and Excel. You will also need to be comfortable working as part of a close-knit team and have flexibility to work an 8-hour shift between the hours of 7.00am and 8.30pm.

Key Responsibilities

  • Provide administrative support to the Auckland Collections team
  • Assist with daily operations and tasks
  • Maintain accurate records management
  • Display strong written and verbal communications skills
  • Provide amazing customer service

Requirements

  • Proven administration skills and experience with multiple software packages
  • Ability to work independently and as part of a close-knit team
  • Flexibility to work an 8-hour shift between the hours of 7.00am and 8.30pm
  • Occasional weekend/statutory holiday duties may also be required

Benefits

The salary for this role starts from $70,970 to $73,941 depending on skills & experience.