Strategic Customer Insights Manager
6 days ago
At Nurse Call Solutions NZ Limited, we are seeking a Strategic Customer Insights Manager to join our team.
This is a Full-time job in Auckland CBD, Auckland (Hybrid).
The successful candidate will be responsible for facilitating the voice of the customer programme (VOC) and providing analysis to uncover key drivers of NPS & CES.
We offer a 12-month Fixed-Term contract with a trusted New Zealand brand.
Your role will involve:
- Facilitating the VOC programme to understand customer needs and preferences.
- Providing data-driven insights to inform business decisions.
- Working closely with cross-functional teams to implement VOC findings.
City fringe + convenient public transport options.
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