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Healthcare Coordinator

1 week ago

Christchurch, Canterbury, New Zealand New Zealand Government Full time

As a Clinical Administrator, you will play a critical role in supporting Waitaha Canterbury's outpatient services. This is a front-facing position that requires excellent customer service skills, as well as accurate data entry.

About the Role:

You will work with a high-volume service looking after both maternity and gynaecology patients. Guided by the Team Leader, Service Manager, and Clinical Director/Triaging Clinician, you will ensure adherence to booking practices in line with Ministry of Health (MoH) targets and standards.

Key Responsibilities:
  • Deliver Exceptional Customer Service: Provide timely and efficient care to patients, clinicians, and others accessing our services.
  • Maintain Confidentiality: Always respect patient confidentiality and privacy.
  • Manage Patient Arrival and Departure: Coordinate the smooth flow of patients through our clinics.
  • Promptly Refer Unwell or Infirm Patients: Identify and refer patients who require immediate attention to nursing staff.
  • Ensure Accurate Data Entry: Update patient demographics and booking information promptly and accurately.

In this role, you will have the opportunity to work collaboratively with a dynamic team to provide high-quality healthcare services to our community.