Sustainability Dispatch Specialist

2 weeks ago


Auckland, Auckland, New Zealand Reclaim | Serious About Recycling Full time

Reclaim's expertise in waste management spans over 50 years, focusing on recycling and recovery. We help reduce the environmental impact associated with traditional waste disposal methods and offer customers a sustainable and efficient method of disposing of their cardboard, paper, glass, aluminum, and plastic.

We go beyond collections by providing educational seminars, beach clean-up projects, public collection points, and community engagement through tours and open forums.

Our commitment to sustainability extends to helping customers solve waste issues from the simple to the unique both in product material and volume.

As a Sustainability Dispatch Specialist at Reclaim, you will work with customers to solve queries, issues, and adaptations to their collection requirements and implement them into existing driver runs that day.

Clear communication with drivers is crucial to address errors and operational concerns.

We review and monitor previous, current, and upcoming day's runs to ensure efficiency and customer satisfaction.

Your task involves assigning correct trucks for bin drop-offs and collections in the most efficient way possible.

A strong relationship with drivers is necessary to maintain a professional and open line of communication.

Collaboration with drivers is essential to improve run sequences and report recommendations to sales support.

We use EROAD to track driver progress, offer real-time information to customers wanting bin servicing updates, and confirm site visits.



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