Customer Service and Sales Representative
4 days ago
About the Role:
This sales associate position is crucial in providing top-notch customer service, handling transactions quickly and accurately, and maintaining the overall operation of Rocky's Ace Hardware.
Responsibilities and Expectations:
• Deliver personalized service, engaging customers and identifying their needs
• Execute all store tasks, including cash handling, inventory management, and maintaining store appearance
• Work closely with the management team to achieve sales targets and improve store performance
• Participate in visual merchandising, ensuring attractive displays and maintaining store conditions
• Foster an environment of excellent customer service, meeting mystery shop expectations and adherence to Helpful Customer Service behaviors
• Develop relationships with customers, encourage loyalty through Ace Rewards, and handle transactions efficiently
• Contribute to store improvement initiatives and attend required meetings
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