Customer Service Ambassador
4 days ago
**About Us:** At Tangram, we pride ourselves on delivering exceptional customer experiences. As a key member of our team, you will play a vital role in building strong relationships with our customers.
Sales and Customer Service RoleWe are seeking a skilled Sales and Customer Service Representative to join our Wellington branch. As a representative, you will be responsible for providing top-notch service to our customers, ensuring they receive the best possible experience.
The ideal candidate will have excellent communication and interpersonal skills, allowing them to build rapport with our customers and identify opportunities to upsell our products.
This is a full-time role, Monday to Friday, from 8 am to 5 pm, with alternate Saturday mornings. You will work alongside senior leadership and have the opportunity to progress your career within our parent company, Bapcor.
We offer a competitive salary and lucrative incentive benefits for hard work and results, along with exceptional discounts on our products.
Key Responsibilities:
- Provide exceptional customer service, addressing their needs and concerns promptly
- Identify opportunities to upsell our products, enhancing customer satisfaction and loyalty
- Work closely with senior leadership to achieve sales targets and improve customer experience
Requirements:
- NZ residency or valid NZ work visa
- Excellent communication and interpersonal skills
- Ability to build strong relationships with customers and colleagues
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