Resort Reception Specialist
4 days ago
Company Overview
">Mercure Queenstown Resort offers a unique blend of luxury and convenience, situated on a stunning vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain Range.
">About the Position
">We are seeking an experienced Guest Service Agent to join our team, providing warm and professional service to our guests and handling their requests and inquiries efficiently.
">Your Key Responsibilities
">Ensuring every guest enjoys a seamless stay by providing exceptional service at reception. Handling guest requests and inquiries with a problem-solving mindset and sharing local knowledge to enhance their experience.
">Requirements and Qualifications
">To succeed in this role, you should possess strong communication skills in English, both written and verbal. Experience with Opera, Opera Cloud, or RTBS systems is an advantage, but not essential.
">Benefits and Advantages
">As a valued member of our team, you will enjoy free access to our recreational facilities, meals while on duty, and accommodation discounts. Our Employee Assistance Program and opportunities for career growth and development will also support your success.
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