Social Housing Operations Manager

5 days ago


Auckland, Auckland, New Zealand The Salvation Army Full time

About The Salvation Army Social Housing

We are a Community Housing Provider delivering housing and support services for whanau across the country. Our goal is to provide a safe, warm, and dry place for all our tenants to live within a caring community.

Job Description:

  • Lead and manage a regional team of staff including Housing Support Managers and Senior Housing Support Managers.
  • Ensure effective delivery of tenancy and property management services aligned with organisational goals.
  • Directly manage a portfolio of social housing properties, ensuring efficient tenancy and property management.
  • Provide operational oversight, client-centered support, and sustainable tenancies for tenants.

Key Responsibilities:

  • Team leadership and staff development.
  • Operational management and reporting.
  • Client support and tenancy sustainment.
  • Managing a portfolio of housing.

Requirements:

  • Minimum 5 years' experience in social housing, tenancy management, or a similar role.
  • Tertiary qualification in social work, housing management, business administration, or a related field.
  • Experience in leading and managing teams in a community-focused or social service setting.
  • Experience working with vulnerable populations and coordinating support services.
  • Demonstrated experience in managing tenancy applications and tenancy tribunal cases.
  • Experience in property maintenance and contractor oversight is an advantage.

Our Offer:

  • An additional week of TSA leave annually.
  • Free confidential counselling services to support your wellbeing.
  • Subsidised flu vaccinations.
  • Discounted Medical Insurance with Southern Cross.
  • TSA discount card for discounts with various retailers.

About Us:

We believe workplaces thrive with diversity and are proud to be an equal opportunity employer. If you are a motivated individual with a passion for social housing and a commitment to our mission, we encourage you to apply.



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