Tenant Services Team Lead

6 days ago


Auckland, Auckland, New Zealand The Salvation Army Full time

Social Housing Opportunities with The Salvation Army

We are seeking a highly motivated and experienced professional to lead and manage our regional team. This is an exciting opportunity to make a real difference in the lives of our tenants and contribute to our mission of 'caring for people, transforming lives, and reforming society'.

Job Summary:

  • Lead and manage a regional team of staff, providing operational oversight and client-centered support.
  • Directly manage a portfolio of social housing properties, ensuring efficient tenancy and property management.
  • Work collaboratively with colleagues to achieve organisational goals and objectives.

Key Responsibilities:

  • Team leadership and staff development.
  • Operational management and reporting.
  • Client support and tenancy sustainment.
  • Managing a portfolio of housing.

Requirements:

  • Minimum 5 years' experience in social housing, tenancy management, or a similar role.
  • Tertiary qualification in social work, housing management, business administration, or a related field.
  • Experience in leading and managing teams in a community-focused or social service setting.
  • Experience working with vulnerable populations and coordinating support services.
  • Demonstrated experience in managing tenancy applications and tenancy tribunal cases.
  • Experience in property maintenance and contractor oversight is an advantage.

Our Benefits:

  • An additional week of TSA leave annually.
  • Free confidential counselling services to support your wellbeing.
  • Subsidised flu vaccinations.
  • Discounted Medical Insurance with Southern Cross.
  • TSA discount card for discounts with various retailers.
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