Tenant Services Team Lead
6 days ago
Social Housing Opportunities with The Salvation Army
We are seeking a highly motivated and experienced professional to lead and manage our regional team. This is an exciting opportunity to make a real difference in the lives of our tenants and contribute to our mission of 'caring for people, transforming lives, and reforming society'.
Job Summary:
- Lead and manage a regional team of staff, providing operational oversight and client-centered support.
- Directly manage a portfolio of social housing properties, ensuring efficient tenancy and property management.
- Work collaboratively with colleagues to achieve organisational goals and objectives.
Key Responsibilities:
- Team leadership and staff development.
- Operational management and reporting.
- Client support and tenancy sustainment.
- Managing a portfolio of housing.
Requirements:
- Minimum 5 years' experience in social housing, tenancy management, or a similar role.
- Tertiary qualification in social work, housing management, business administration, or a related field.
- Experience in leading and managing teams in a community-focused or social service setting.
- Experience working with vulnerable populations and coordinating support services.
- Demonstrated experience in managing tenancy applications and tenancy tribunal cases.
- Experience in property maintenance and contractor oversight is an advantage.
Our Benefits:
- An additional week of TSA leave annually.
- Free confidential counselling services to support your wellbeing.
- Subsidised flu vaccinations.
- Discounted Medical Insurance with Southern Cross.
- TSA discount card for discounts with various retailers.
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