Resident Services Coordinator

3 days ago


Auckland, Auckland, New Zealand Benchmark Senior Living Full time

Job Summary

Benchmark Senior Living at Putnam Farms is seeking a detail-oriented and customer-focused Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will play a critical role in providing exceptional customer service and supporting our residents and staff.

Key Responsibilities:

  • Respond to phone calls and inquiries in a professional and courteous manner.
  • Manage appointment books and provide administrative support.
  • Act as a concierge for residents, handling tasks such as calling taxis and resolving issues.
  • Maintain a clean and organized lobby.

Requirements:

  • High school diploma or equivalent certificate preferred.
  • Expert knowledge of telephone systems and ability to teach others.

Why Join Our Team?

  • Competitive compensation package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The opportunity to make a difference in the lives of our residents.


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