Incident and Problem Resolution Specialist

New Zealand Police is working with the community to make New Zealanders be safe and feel safe.With over 13,000 staff, we provide policing services 24 hours a day, every day.We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...

About the RoleThis is an exciting opportunity for someone keen on advancing their career in Service Delivery. As a Problem Manager, you will be part of our extensive Service Operations business who support each other collaboratively across locations.Your key responsibilities will include ensuring root cause analysis is performed and corrective actions are...

About UsAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.The RoleWe are looking for a skilled...

About the RoleWe are seeking an experienced IT Infrastructure Specialist to join our team as a Field Services Engineer. In this role, you will be responsible for providing managed services to clients, ensuring their infrastructure remains operational through proactive monitoring, incident investigation, and resolution.The primary objective of this role is to...

About the JobAs an Incident Management Engineer, you will play a vital role in ensuring the smooth operation of our customers' critical workloads. You will be responsible for providing communication, emergency response, technical resolver engagement, and incident management for our customers.Your Key ResponsibilitiesDrive the resolution of large scale...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.The AWS Global Support team interacts with leading companies and believes that...

Main ResponsibilitiesAssist in administration tasks, such as tracking patients, staff, and vehicles, ensuring all paperwork is completed.Provide specialist communications within a Command Unit at an incident and between the incident and an Emergency Operations Centre or Ambulance Communications Centre.Support staff welfare by ensuring they are fed, watered,...

Why Join UsThe Ministry of Social Development is a values-driven organisation that prioritises the well-being and success of its employees and the communities it serves. Our team is passionate about making a positive impact on the lives of New Zealanders, particularly those who have experienced trauma and injustice.Job RequirementsThis role requires a highly...

Role DescriptionWe are seeking an experienced professional to fill the role of Student Interest and Conflict Resolution Adviser at Tangram. This permanent position requires strong communication and problem-solving skills to manage student conflicts, behavioural risks, and concerns.About YouTo be successful in this role, you should possess excellent...

Job DescriptionThe Student Interest and Conflict Resolution Adviser role is a highly rewarding position that involves working with students and staff to resolve conflicts, manage behaviour, and promote a safe and inclusive community.We are seeking an experienced and empathetic individual who can provide guidance and support to students and staff in areas of...

Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and growAbout the RoleThis is an excellent opportunity for someone keen for the next step in their Service Delivery career, joining a fantastic team of peers with a chance to...

Position: Problem ManagerLocation: Anywhere in New ZealandSecurity Requirements: Citizens and Residents of New Zealand Only.Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the RoleThis is an excellent...

Key ResponsibilitiesThe successful candidate will be responsible for:Identifying and resolving data-related issues affecting customersDeveloping and implementing data-driven solutions to improve customer outcomesMaintaining accurate and up-to-date records of customer interactions and data transactionsCollaborating with cross-functional teams to ensure...

Key Responsibilities:Proactively monitor work queues and perform operational tasks to resolve incidents and requests in a timely manner within agreed SLAs.Update tickets with resolution tasks performed, identify and investigate issues, and log all such incidents in a timely manner.Capture required information for immediate resolution and provide second-level...

Hato Hone St John has been serving New Zealanders and working to save lives since 1885.As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.Job DescriptionAre you...

About Asteron LifeAt Asteron Life, we are here to help customers build bright futures and protect what matters most.We offer a range of personal insurance products that can help you through just about anything life throws at you.We work with advisers, so you get expert insurance advice, matching the right insurance you need to help you live life to the...

Student Interest and Conflict Resolution AdviserTe Herenga Waka-Victoria University of WellingtonListed 2 days agoLocation: Wellington, WellingtonJob type: Full timeDuration: PermanentApproximate pay: $70K - $100K annuallyCompany benefits: Benefits include UniSaver and Southern CrossDescriptionDo you enjoy working in a varied and dynamic environment?Are you...

About UsAt MAS, we're dedicated to delivering exceptional service to our Members. Our mission is to get even better at what we do, focusing on the Member experience.Your RoleYou will play a pivotal role in managing and resolving member complaints promptly, ensuring swift and satisfactory outcomes. This requires a high level of customer care and support while...

**About the RoleWe are seeking a motivated Mental Health Support Worker to join our multi-disciplinary team. As a key member of our crisis resolution service, you will have the opportunity to work with people experiencing mental health crises across various sites.Your role will be varied and allow you to utilize a wide range of skills, including assessment,...

Company OverviewThe New Zealand Government is a people-centred organisation that serves diverse communities across the motu. Our goal is to help New Zealanders be safe, strong and independent through social policy advice and assistance.We prioritise partnerships, cultural responsiveness and inclusivity in everything we do.About Historic ClaimsHistoric Claims...