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Student Support Coordinator

7 days ago

Auckland, Auckland, New Zealand University Of Auckland Full time

About the Role

The University of Auckland is seeking a skilled Campus Care Specialist to join its Te Papa Manaaki team. This is an exciting opportunity for a qualified professional to make a positive impact on the lives of students.

Key Responsibilities

  • Triage and manage queries and referrals from students, staff, or members of the university community in person or via phone, email, or online form.
  • Conduct psychosocial assessments and risk assessments, and refer critical situations in a professional and responsive manner.
  • Coordinate communication with those involved, including the person who raised the concern, the student(s), and other parties as appropriate.
  • Link students to appropriate support, from internal self-help information to external specialist services, and document advice in a support plan.

About You

We are looking for a registered Nurse, Occupational Therapist, or Social Worker with experience working with people who may be facing mild to severe mental health concerns. To be successful in this role, you will have:

  • A Bachelor's Degree or equivalent in Nursing, Occupational Therapy, Social Work, or a similar field.
  • Current membership of a relevant professional body.
  • A minimum of 3 years' experience working with or providing mental health support to students or young adults.
  • Demonstrable understanding and experience of case management and its application to support services.

Benefits

The University of Auckland offers a range of benefits to support your career development and wellbeing, including flexible employment practices, up to 6.75% company superannuation scheme, competitive salary, and five weeks' annual leave.