Retail Leadership Expert

5 days ago


Auckland, Auckland, New Zealand CGR Services Full time

About CGR Services

We are a dynamic retail company that values excellence in customer experience, leadership, and team growth.

As a Retail Leadership Expert - Cosmetics and Fashion, you will be the driving force behind delivering exceptional customer service, building a loyal customer base, and leading a high-performing team.

Key Responsibilities:

  • Strive for excellence in every customer interaction to deliver an outstanding customer experience.
  • Build a loyal portfolio of existing and new customers through excellent service and sales skills.
  • Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
  • Exceed personal and team service and sales targets.
  • Identify and drive new and ongoing service and sales opportunities to impact business growth and success.

About You

You are an experienced leader in a multi-cultural retail environment with a minimum of 3 years' experience in luxury, fashion, cosmetics, or lifestyle brands.

You possess excellent leadership and coaching skills, digital proficiency, and a winning personality to establish trust relationships with customers, teams, and stakeholders.

You have a strong background in managing teams and driving business results.

What We Offer

  • A competitive salary estimated at $80,000 - $110,000 per year, based on your experience and qualifications.
  • Swarovski products discounts.
  • Employee Assistance Program.
  • Volunteering leave.
  • Learning and development programs.

CGR Services is an equal opportunities employer.



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