Hospitality Venue Supervisor
3 days ago
Are you passionate about delivering exceptional customer experiences? Do you have a strong background in hospitality management?
At Homes, we value individuals who share our dedication to excellence and our commitment to teamwork.
About the Role- As a Restaurant Supervisor, you will lead our daily operations, ensuring seamless execution of procedures and outstanding customer experiences.
- You will collaborate closely with our Restaurant Manager and Owner/Director to develop and implement business strategies that align with our goals.
- Managing staff supervision and support is a key component of this role; you will schedule, roster, and train staff members.
- We require our Restaurant Supervisors to stay updated on relevant licensing and registration requirements, ensuring complete compliance.
- Accurate performance of opening and closing procedures, including cash handling, is crucial.
- Maintaining the highest quality standards for food and beverage service is essential.
- Providing exceptional customer service is vital; you will resolve complaints efficiently and professionally.
- As needed, you may work on the restaurant floor in various roles, preparing and serving food and beverages, or assisting with events.
- This role also involves supporting employee training and development, helping them integrate into our hospitality culture.
- In addition to managing staff concerns, you will address workplace issues promptly and effectively.
- Collaborate with inventory management, ordering and purchasing stock as necessary.
Requirements:
- A degree in Hospitality Management or an equivalent qualification, or at least one year of relevant experience.
- Liquor Control Qualification (LCQ) and Manager Certificate are expected; if not currently held, we will support your attainment of these qualifications.
- Flexibility to work from Tuesday to Sunday, including public holidays, with a minimum commitment of 30 hours per week.
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