Hospitality Specialist
4 days ago
This role offers the opportunity to work in a vibrant and dynamic environment, providing exceptional experiences for our guests. As a Food & Beverage Attendant, you will be responsible for recommending standout dishes and beverages, showcasing your mastery in all things delicious.
Key Accountabilities:
- Create a welcoming and friendly atmosphere where every guest feels valued and appreciated
- Elevate dining experiences with personalized food and beverage suggestions
- Upsell with confidence, focusing on delivering exceptional experiences rather than just meeting targets
- Stay ahead of the game by continuously sourcing information to increase product knowledge
- Communicate effectively with colleagues and guests to ensure seamless teamwork
Requirements:
- Proven track record in customer service within the hospitality sector
- Proficiency in food & beverage protocols, including table service, beverage expertise, event service, and coffee crafting skills
- Adaptability in diverse food & beverage settings, with flexibility across different schedules as required
- Possession of a valid RSA or equivalent qualification
- Passion for engaging with patrons and collaborating within a team of diverse professionals
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