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Airport Hospitality Specialist
7 days ago
Job Summary
We are seeking a dedicated and customer-focused individual to join our team as a Hotel Porter at Sudima Christchurch Airport. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.
Responsibilities
- Deliver exceptional guest experiences by responding to inquiries and resolving issues promptly.
- Collaborate with colleagues to maintain a clean and safe environment, adhering to health and safety protocols.
- Provide administrative support to the front desk team during peak periods.
- Ensure accurate and efficient storage and retrieval of luggage.
- Conduct regular inspections to maintain hotel standards and identify areas for improvement.
Requirements
To excel in this role, you must possess:
- A passion for delivering outstanding customer service.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic computer skills and familiarity with hotel systems.
- A flexible approach to work schedules and duties.
- A genuine interest in the hotel industry and desire to learn and grow.
About Our Company
Hind Management is a leading hospitality company committed to providing exceptional experiences for our guests. We prioritize staff development, diversity, and inclusion, fostering a positive and supportive work environment.
