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Customer Service Lead

1 week ago

Tauranga, Bay of Plenty, New Zealand Pandora Full time

We are currently seeking an experienced Assistant Store Manager to join our team in our Bayfair store. As a member of our leadership team, you will play a key role in driving sales and profitability, while promoting the Pandora brand and delivering exceptional customer service.
The ideal candidate will have prior experience with a leading brand and/or desirable consumer product retailing, with a strong track record of leading high-performing teams and achieving targets.

About the Job Description

The Assistant Store Manager is responsible for the day-to-day operational running of the store, including managing stock control, store procedures, and team rotas, as well as tracking sales performance and providing coaching and support to in-store staff.

Requirements
  • Prior experience with a leading brand and/or desirable consumer product retailing
  • Proven track record of leading high-performing teams and achieving targets
  • Strong communication skills and adaptability
  • Passion for delivering exceptional customer service