Supervisor of Customer Service Operations

5 days ago


Tauranga, Bay of Plenty, New Zealand Western Bay Of Plenty District Council Full time

We're seeking a Service Delivery Manager to join our team at Western Bay of Plenty District Council. This role offers an exciting opportunity to lead and mentor a small team at the new Waihi Beach Library and Service Centre.

As a Service Delivery Manager, your key responsibilities will include:

  • Delivering exceptional customer services
  • Mentoring and leading a team
  • Working closely with people

Key skills and qualifications required for this role include:

  • Genuine customer focus
  • Attentive and active listening skills, and clear communication
  • The ability to learn quickly when facing new challenges
  • Excellent organisation and planning skills
  • The ability to bring out the best in others
  • Talent to build rapport, and put others at ease
  • A high level of accuracy and an eye for detail

Our employment package includes a range of benefits, such as five weeks annual leave, subsidised medical insurance, sick leave, learning and development opportunities, and free onsite parking.

Please apply today if you're interested in this role.



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