Customer Service Team Leader

5 days ago


Tauranga, Bay of Plenty, New Zealand Western Bay Of Plenty District Council Full time

At Western Bay of Plenty District Council, we're on a journey to become a district with strong and sustainable community partnerships. Our vision is bold, embracing the diversity of the area. We believe in empowering our people to achieve their goals and aspirations.

This role is an excellent opportunity to lead and mentor a small but busy team at the new Waihi Beach Library and Service Centre. As a Supervisor of Customer Service Operations, you'll be committed to delivering exceptional customer services and working closely with people. The hours for this role are 8am-5pm Monday - Friday and 8:15am-12:15pm on rostered Saturdays.

To succeed in this role, you'll need:

  • Genuine customer focus
  • Attentive and active listening skills, and clear communication
  • The ability to learn quickly when facing new challenges
  • Excellent organisation and planning skills
  • The ability to bring out the best in others
  • Talent to build rapport, and put others at ease
  • A high level of accuracy and an eye for detail

We offer a competitive employment package, including subsidised medical insurance, five weeks annual leave, sick leave, learning and development opportunities, access to wellbeing resources and workplace support, and free onsite parking.

If you're interested in this role, please apply today. For further information, contact the People Experience Team on a designated phone number.



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