Sales Support Team Leader
6 days ago
The Warehouse Group is a leading retail company in Aotearoa, operating several popular brands including The Warehouse, Warehouse Stationery, and Noel Leeming. Our mission is to deliver exceptional customer experiences while driving public good and sustainability initiatives.
Job Description
We are seeking a highly motivated and enthusiastic individual to join our team as a Sales Support 2IC. In this role, you will assist the Sales Support Manager in leading and developing our team, responsible for managing customer-critical processes at the 'front of house'. Your responsibilities will also include supporting back-of-house operations, ensuring internal audit requirements are met, and completing daily administrative tasks efficiently.
Key Responsibilities:
- Lead and develop the sales support team to achieve excellent customer service standards.
- Support back-of-house operations to ensure seamless internal processes.
- Maintain high standards of customer service and satisfaction.
About You
We are looking for an individual with retail experience in a large-scale, big-box environment. Strong leadership skills, excellent written and verbal communication abilities, and a passion for enhancing both customer and employee experiences are essential for this role.
What We Offer
We offer a range of benefits to our employees, including:
- Team Card: Access to discounts across our brands.
- Birthday Leave: Celebrate your special day with a paid day off each year.
- Here for Good Leave: Take a day off to do good in your community every year.
- Career Progression: An excellent stepping stone into other internal opportunities.
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