Service Delivery Manager

Are you a Service Delivery Manager looking for a new challenge? Do you have experience in the customer service and contact centre industry? If so, we want to hear from you!We are seeking a skilled Service Delivery Manager to join our team at Tribe Group. In this role, you will be responsible for managing the delivery of our recruitment services to our...

About the Service Delivery Manager RoleAuckland One Rail is seeking a highly skilled Service Delivery Manager to join our team at the Rail Management Centre (RMC). The successful candidate will play a critical role in ensuring smooth service delivery across the Auckland Rail Network.About the Role:As a Service Delivery Manager, you will be responsible for...

About the RoleThis is a key, strategic role within Datacom, tasked with driving growth, innovation, and commercial success for a market-facing proposition. A willingness to work collaboratively with our internal teams, clients, and understanding client customers is essential.Key ResponsibilitiesDefine and execute the capability plan to create a culture of...

About GentrackGentrack is a leading provider of innovative cleantech solutions to the utilities sector. We empower our customers to drive sustainability and efficiency in their operations. Our team is passionate about making a positive impact on the planet.As a Service Delivery Manager at Gentrack, you will be responsible for overseeing a portfolio of...

At Heartland Bank Limited, we are seeking a motivated and experienced IT Service Delivery Manager to lead our IT support team. The successful candidate will have a background in an IT Service Delivery role and be able to drive good outcomes.We're looking for someone with strong technical knowledge of IT systems and services, as well as expertise in IT...

We have an awesome opportunity for an IT Service Delivery Manager to join our team. Here's some information:Is this your next role?As IT Service Delivery Manager, you'll lead our IT Service Engineers, ensuring seamless IT support and continuous service improvement. You'll oversee service level agreements, vendor management, and process optimisation, all...

The CompanyGentrack is a publicly listed software company providing leading utilities across the world with innovative cleantech solutions.The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future.Working with some of the world's biggest energy and water companies, as well as innovative challenger brands, we are...

Job DescriptionThis role offers an exciting opportunity to lead a portfolio of Managed Services customers and drive excellence in customer service delivery. As the Service Delivery Manager, you will be responsible for managing and leading teams of analysts who deliver exceptional customer experiences, meeting contractual SLAs.About YouYou have substantial...

The CompanyGentrack is a publicly listed software company that provides leading utilities across the world with innovative cleantech solutions.The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future.Working with some of the world's biggest energy and water companies, as well as innovative challenger brands, we...

About UsCareway is a part of the Healthcare Holdings Group and MercyAscot, providing innovative solutions to meet the needs of New Zealanders. Our mission is to deliver exceptional patient outcomes through coordinated services and support.Job OverviewThis is a unique opportunity to join our team as a Service Delivery Manager in Mt Eden. You will be...

Operational Performance Excellence LeadThe Head of Ambulance Operations Effectiveness leads a team focused on driving strategic planning and enhancing performance across Ambulance Operations.This critical role oversees performance management and planning to ensure effective service delivery, including monitoring and analyzing key performance indicators...

The Delivery Manager leads all aspects of assigned delivery projects within one of FNZ's Solution Centres and actively drives projects to deliver to agreed time and quality commitments.The role requires an uncompromising focus on delivering to project milestones and the ability to motivate teams to achieve those milestones.The Delivery Manager has...

The RoleWe are seeking an experienced Service Delivery Manager to lead our Managed Services team. As a key member of our global organization, you will be responsible for delivering exceptional customer service to our clients while driving business growth and profitability.As a Service Delivery Manager at GenTrack, you will have the opportunity to work with a...

About the RoleAs a Service Delivery Lead at Assurity Consulting, you will be accountable for delivering exceptional service experiences and outcomes across a portfolio of clients. You will work closely with internal and external stakeholders to define and deliver optimal client outcomes.We are seeking a strong Client Solutions Manager who is comfortable...

**Job Overview**We are seeking a highly motivated Service Delivery Coordinator to join our team! As a Service Delivery Coordinator, you will be responsible for ensuring the smooth delivery of our software solutions to our customers.Work to achieve 100% billable utilization of service resources where possibleEscalate service disruptions to the local...

About the RoleWe are seeking a highly skilled and experienced leader to join our team as the Site Manager at our Westgate site. This role requires a strong leader who can deliver high-quality child protection services to tamariki, young people, and their whānau.The successful candidate will have a deep understanding of indigenous models of practice and...

Job OverviewAuckland Fresh & Clean, a leading provider of managed first response rental services, is seeking an experienced Service Delivery Lead to oversee the daily activities of a high-performing team.The ideal candidate will possess excellent leadership skills, be customer-focused, and have a proven track record in motivating and supporting staff to meet...

Key ResponsibilitiesThe Service Delivery Manager will be responsible for managing and leading teams of analysts who deliver excellent customer service to Gentrack's Managed Services customers.You will work closely with the Customer Success Managers to ensure that the Managed Service is aligned with the customers' KPIs and adds value to their businesses.The...

About the role As an Assurity Delivery Manager/Account Manager, you will be accountable for the end-to-end delivery of exceptional service experiences and outcomes across a portfolio of clients. Responsible for key client relationships, you will work closely with multiple internal and external stakeholders to define, deliver and assure optimal client...

About the RoleThis Service Desk Team Lead position has been created due to sustained growth within our organisation. Reporting directly to the two Directors, this person will work closely with a highly skilled team to maintain service levels and the day-to-day operation.Key tasks include developing an operational plan for the team including allocation of...