Service Delivery Executive

Key ResponsibilitiesThe Service Delivery Manager will be responsible for managing and leading teams of analysts who deliver excellent customer service to Gentrack's Managed Services customers.You will work closely with the Customer Success Managers to ensure that the Managed Service is aligned with the customers' KPIs and adds value to their businesses.The...

About the RoleThis is a key, strategic role within Datacom, tasked with driving growth, innovation, and commercial success for a market-facing proposition. A willingness to work collaboratively with our internal teams, clients, and understanding client customers is essential.Key ResponsibilitiesDefine and execute the capability plan to create a culture of...

About the RoleThis Service Desk Team Lead position has been created due to sustained growth within our organisation. Reporting directly to the two Directors, this person will work closely with a highly skilled team to maintain service levels and the day-to-day operation.Key tasks include developing an operational plan for the team including allocation of...

Are you a skilled leader with a passion for live events and technical production?We are seeking an experienced Technical Director to play a pivotal role in delivering world-class events at one of New Zealand's premier venues.About the RoleAs the Technical Director based in Auckland New Zealand, you will oversee the planning and execution of all technical...

We're seeking a highly skilled Digital Transformation Lead to join our team at Watercare Services Limited. This is an exciting opportunity to lead the delivery of technology solutions for site moves, adds, and changes projects, driving efficiency and alignment across various parties.About the RoleYou will be responsible for ensuring successful execution of...

About Austcorp ExecutiveAustcorp Executive is a leading provider of event production services. We are seeking an experienced Technical Director to oversee the planning and execution of all technical aspects of events.About the RoleThis role requires strong expertise in AV, lighting, sound, and staging, alongside exceptional leadership and project management...

Job DescriptionThis role offers an exciting opportunity to lead a portfolio of Managed Services customers and drive excellence in customer service delivery. As the Service Delivery Manager, you will be responsible for managing and leading teams of analysts who deliver exceptional customer experiences, meeting contractual SLAs.About YouYou have substantial...

Job DescriptionWe are seeking an experienced Service Delivery Manager to join our global Managed Services team. As a key member of our organization, you will be responsible for a portfolio of Gentrack's Managed Services customers.You will manage and lead teams of analysts who deliver excellent customer service, to contractual SLAs, on behalf of Gentrack's...

About the OpportunityGentrack is a leading software company providing innovative cleantech solutions to utilities worldwide. We're driving transformation in the industry, and we need your expertise to help us succeed.As our Service Delivery Manager, you'll lead a portfolio of Managed Services customers, overseeing teams of analysts who deliver exceptional...

About the PositionA key role has become available for an experienced professional to lead the Event Planning and Temporary Traffic Management teams in managing the planning and delivery of events across Auckland Transport and NZTA upper north island transport networks. As our Events - Practice Manager, you will oversee approval of temporary traffic...

Company OverviewSHAPE Energy, a young and ambitious company, is partnering with LEAD Executive Search to appoint their next Chief Executive Officer. This is an impact leadership role within a high growth organisation full of potential and ambition.With a mission to provide New Zealand businesses with resilient, smart and reliable energy infrastructure -...

About the RoleThe New Zealand Government is seeking a highly skilled Regional Network Manager to lead the mental health and addiction sector. This critical role will drive the implementation of the five health targets for mental health and addiction, model of care delivery, and increased workforce capacity and capability.This position will be responsible for...

Are you a Service Delivery Manager looking for a new challenge? Do you have experience in the customer service and contact centre industry? If so, we want to hear from you!We are seeking a skilled Service Delivery Manager to join our team at Tribe Group. In this role, you will be responsible for managing the delivery of our recruitment services to our...

Steel & Tube Holdings Ltd is looking for an experienced Truck Driver to join our delivery team. This role offers a great opportunity to work in a fast-paced environment and contribute to the success of our operations team.About the Job:Safely operate Class 2 trucks for local deliveries, adhering to strict safety guidelinesLoading and unloading goods, as well...

We are seeking a highly skilled Scrum Master for Complex Programmes to join our team. The successful candidate will be responsible for promoting Agile best practices and maintaining a pragmatic approach to delivery-focused execution.About the Role:Collaborate with technical teams, business stakeholders, and leadership to maintain transparency and...

Pacific International has been retained by a global industrial technology leader to find an inspiring Sales Leader for New Zealand.This organisation is at the forefront of delivering innovative solutions to critical infrastructure challenges, driving growth and operational excellence in the region.The Opportunity:Reporting directly to the Managing Director,...

About the Service Delivery Manager RoleAuckland One Rail is seeking a highly skilled Service Delivery Manager to join our team at the Rail Management Centre (RMC). The successful candidate will play a critical role in ensuring smooth service delivery across the Auckland Rail Network.About the Role:As a Service Delivery Manager, you will be responsible for...

Scrum Master Delivery LeadWe are seeking a highly capable Delivery-focused Scrum Master to support the next phase of a Separation Programme.The initial system cutover is complete, and now the focus is on driving efficient delivery and execution.This role leans more towards a Delivery Lead function, requiring someone with exceptional Jira expertise and a keen...

**Job Overview**We are seeking a highly motivated Service Delivery Coordinator to join our team! As a Service Delivery Coordinator, you will be responsible for ensuring the smooth delivery of our software solutions to our customers.Work to achieve 100% billable utilization of service resources where possibleEscalate service disruptions to the local...

The CompanyGentrack is a publicly listed software company providing leading utilities across the world with innovative cleantech solutions.The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future.Working with some of the world's biggest energy and water companies, as well as innovative challenger brands, we are...