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Luxury Hotel Operations Director
2 weeks ago
Company Overview
Roki Collection Limited is the epitome of luxury, blending timeless elegance with modern sophistication. Our ultra-luxury suites and world-class wellness offering set new benchmarks for hospitality excellence.
Salary
The successful candidate will receive a competitive salary and performance-based incentives.
Job Description
The Luxury Hotel Operations Director plays a pivotal role in overseeing all aspects of hotel management, ensuring guest satisfaction, and maintaining operational efficiency. This includes participating in the development of short-term and long-term financial and operational plans that support the company's overall objectives.
Key Responsibilities:
- Oversee overall day-to-day hotel operations.
- Develop and implement strategies to improve guest satisfaction and front office efficiency.
- Train and supervise staff, ensuring they are equipped to provide exceptional service to guests.
- Manage the hotel in the absence of senior management.
Required Skills and Qualifications
The ideal candidate should possess a Diploma or higher-level qualification, or at least 3 years of relevant experience in hotel management. Strong leadership skills, excellent communication abilities, and a passion for delivering exceptional guest experiences are essential for success in this role.
Benefits
We offer a comprehensive benefits package, including healthcare and professional development programs, to support the growth and well-being of our team members.
About Us
Roki Collection Limited is committed to redefining luxury hospitality through innovative approaches, exceptional service, and unparalleled attention to detail. Join our team and be part of a dynamic organization that values excellence and innovation.
