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Customer Relationship Business Development Manager

2 weeks ago

Auckland, Auckland, New Zealand Reckitt Benckiser LLC Full time
Join Our Team

We are seeking a highly motivated and experienced Key Account Manager to join our team at Reckitt Benckiser LLC. As a Key Account Manager, you will be responsible for managing national account sales within FMCG or related consumer-focused markets. You will be the primary point of contact for major national trade players, building strategic relationships and crafting joint business plans that encompass range, pricing, and promotions.

About the Role

In this dynamic position, you'll be at the forefront of crafting and realising joint business plans, balancing customer success with our own growth. Your dedication to enriching the customer journey and driving sales will see you thriving in a culture committed to commercial excellence and innovation.

Your Responsibilities
  1. Develop and manage long-term relationships with key customers to deliver sustainable growth and profitability.
  2. Conduct regular business reviews with customers to ensure alignment with our overall business strategy.
  3. Identify new business opportunities and work closely with internal stakeholders to develop and implement strategies to capture these opportunities.
  4. Liaise with internal stakeholders, including sales, marketing, and product development teams, to ensure seamless delivery of products and services to customers.
  5. Develop and maintain accurate sales forecasts and provide regular updates to senior management.
  6. Collaborate with cross-functional teams to develop and execute business plans that meet customer needs and drive revenue growth.

The Skills We're Looking For
  • Proven track record in managing national account sales within FMCG or related consumer-focused markets.
  • Strong commercial insight, and astute P&L management with the capability to develop and execute strategic sales plans.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and partnership.
  • Demonstrated ability to think critically and solve complex problems, with a results-driven approach.