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Global Travel Network Representative
1 week ago
Global Travel Network is seeking a highly skilled Fares & Ticketing Support Officer to join our team. The successful candidate will have a strong understanding of the travel industry and excellent communication skills.
Job Description
The Fares & Ticketing Support Officer will be responsible for providing quoting, ticketing, and sales support to our GTN family of agents, as well as providing operational support to the wider GTN team. This is an exciting opportunity to join our team and contribute to the growth of our business.
Responsibilities
- Provide operational support to the wider GTN team
- Update/maintain GTN databases/portals
- Collaborate with the wider commercial team to drive outcomes focused on revenue growth
Requirements
- Minimum 2 years in an airline or travel agency
- CRS / GDS Knowledge in Reservations & Ticketing – minimum 1 GDS
- Thorough knowledge of pricing, airfare construction, groups, airline policies, and procedures
- Commitment to customer service with exceptional phone manner
- Strong computer skills including expertise with Microsoft Office functionalities
- Ability to work accurately and quickly under pressure to meet customer expectations
- Strong knowledge of the New Zealand travel industry
- Self-motivated and possesses a positive attitude
- Excellent written and verbal communication skills in English
Benefits
- Opportunity to be part of a highly experienced, industry-leading consolidation team
- Supportive and inclusive team environment where contributions are valued and recognized
- Fun and casual atmosphere at our office
- Opportunities to go overseas on famils, conferences, and team building activities
- Extra day off for birthday
How to Apply
Please forward your cover letter and CV to: directors@gtn.co.nz.