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Travel Support Team Lead

2 weeks ago

Auckland, Auckland, New Zealand Travel Inc Full time

About the Role

We are seeking a skilled Fares & Ticketing Support Officer to join our Global Travel Network team. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.

Key Responsibilities:

  • Deliver high-quality Quoting, Ticketing, and Sales Support to our network of agents.
  • Contribute to the maintenance and development of our databases and portals.
  • Collaborate with our commercial teams to achieve revenue growth targets.

What We're Looking For

  • A minimum of 2 years' experience in an airline or travel agency.
  • Strong CRS / GDS skills in Reservations & Ticketing.
  • A deep understanding of pricing, airfare construction, groups, and airline policies.

Our Offer

  • A supportive and inclusive team environment.
  • A fun and casual workplace culture.
  • The opportunity to work with a leading industry player.