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Gisborne District Council Team Member

3 weeks ago

Gisborne, Gisborne, New Zealand Gisborne District Council Full time

Gisborne District Council is committed to delivering exceptional customer experiences, and we are seeking a skilled and experienced individual to join our team as a Senior Customer Experience Representative.

About the Position

In this critical role, you will be responsible for leading the Customer Experience team, managing the front desk and merchandise sales, and supporting the Team Leader Customer Experience.

You will be the first point of contact for customers and will play a vital role in ensuring that every visitor has a positive experience.

Key Requirements
  • Proven experience in a customer service, reception, or retail environment
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and resolve customer inquiries efficiently
  • Strong organizational and time management skills
  • A positive and friendly attitude with a focus on delivering exceptional customer service