Award-Winning Dining Experience Manager
2 weeks ago
We are seeking a seasoned Restaurant Manager to join our team, overseeing the front-of-house operations and creating exceptional dining experiences for our guests.
Salary and BenefitsThe successful candidate can expect a competitive salary range of $28 - $32 per hour, inclusive of allowances and staff discounts. The role also offers a full-time schedule with a guaranteed minimum of 30 hours per week and a maximum of 50 hours.
Key Responsibilities- Strategic Planning: Develop and implement effective strategies to enhance service efficiency and guest satisfaction.
- Staffing: Ensure optimal staffing levels based on operational needs, oversee hiring, training, performance management, and employee relations.
- Stock and Inventory Management: Maintain adequate stock levels to ensure smooth operations.
- Rostering and Scheduling: Prepare and manage staff schedules.
- Quality Control: Enforce quality standards and ensure compliance with all control systems.
- Relationship Building: Foster a positive and respectful work environment among staff and with guests.
- Brand Standards: Ensure compliance with all brand guidelines.
- Customer Service: Address and resolve guest complaints and inquiries effectively.
- Event Coordination: Oversee event planning and execution.
- Team Leadership: Train, mentor, and support staff to build a strong, cohesive team.
- NZ Licence Controller Qualification (LCQ) and a Current Duty Manager's Certificate.
- 1-2 years of industry-specific management experience in a similar role, including hospitality administration.
- First Aid Certificate is preferred.
- NZ residency or a valid NZ work visa.
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