Award-Winning Dining Experience Manager

2 weeks ago


West Coast Other, New Zealand Maruia Hot Springs Ltd Full time
About Maruia Hot Springs Ltd

We are seeking a seasoned Restaurant Manager to join our team, overseeing the front-of-house operations and creating exceptional dining experiences for our guests.

Salary and Benefits

The successful candidate can expect a competitive salary range of $28 - $32 per hour, inclusive of allowances and staff discounts. The role also offers a full-time schedule with a guaranteed minimum of 30 hours per week and a maximum of 50 hours.

Key Responsibilities
  • Strategic Planning: Develop and implement effective strategies to enhance service efficiency and guest satisfaction.
  • Staffing: Ensure optimal staffing levels based on operational needs, oversee hiring, training, performance management, and employee relations.
  • Stock and Inventory Management: Maintain adequate stock levels to ensure smooth operations.
  • Rostering and Scheduling: Prepare and manage staff schedules.
  • Quality Control: Enforce quality standards and ensure compliance with all control systems.
  • Relationship Building: Foster a positive and respectful work environment among staff and with guests.
  • Brand Standards: Ensure compliance with all brand guidelines.
  • Customer Service: Address and resolve guest complaints and inquiries effectively.
  • Event Coordination: Oversee event planning and execution.
  • Team Leadership: Train, mentor, and support staff to build a strong, cohesive team.
Requirements and Qualifications
  • NZ Licence Controller Qualification (LCQ) and a Current Duty Manager's Certificate.
  • 1-2 years of industry-specific management experience in a similar role, including hospitality administration.
  • First Aid Certificate is preferred.
  • NZ residency or a valid NZ work visa.

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