Duty Manager

6 months ago


West Coast, New Zealand Scenic Hotel Group Full time

Join NZ's largest locally owned hospitality group
- Full-Time, Permanent positions
- Competitive pay rate, with subsidised accommodation

**Full Job Description**
Location: West Coast

Hours of Work: Guaranteed a minimum of 30 hours per week. Rotating roster, including weekends.

Employment Type: Full-Time, Permanent positions

Wage Rate: $27 - $30 / hour

The Duty Manager role offers variety, and is vital in ensuring the smooth and effective running of our property. This role requires a can-do attitude, great people skills and the ability to work within a diverse team.

**Key Tasks & Responsibilities**
The Duty Manager role will involve:

- Provide leadership in the Front Office department, including the supervision and oversight of Front Office shifts.
- Meeting and greeting guests, and managing guest reservations.
- Responding to guest enquiries.
- Oversight of security of the hotel property, and reporting any incidents or concerns to Management.
- Ensuring the requirements under the Sale & Supply of Alcohol Act and Scenic Hotel Group's host responsibilities are being met by all team members.

**Skills, Experience & Qualifications Required**
- 2-3 years relevant Front Office experience, and
- 1-2 years experience in a similar role, and
- An LCQ qualification, and a current Managers Certificate, and
- A current First Aid certificate, and
- A full NZ Drivers License, and
- A relevant tertiary qualification in hospitality or related field would be an advantage.
- Excellent verbal communication skills.

**Why Work With Us?**
We think Scenic Hotel Group is the best place to work and grow. Here is why:

- Scenic Hotel Group is New Zealand's largest locally owned and operated hospitality group. With 18 properties nation-wide we can provide a range of career progression opportunities.
- We have a strong focus on career development, and our unique Scenic Learning Pathways facilitate continuous learning whether you’re a seasoned hospitality professional, or new to the industry.
- We can provide subsidised employer-owned accommodation very close to the hotel.
- We provide all our team members with any uniform items required and duty meals while on shift.
- Team members get generous employee discounts at any of our hotels and restaurants.



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