Hotel Front Desk Professional
4 days ago
We are seeking a highly skilled and motivated Hotel Front Desk Professional to join our front office team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process for our guests.
Key Responsibilities
- Manage bookings and reservations with accuracy and efficiency.
- Respond to guest requests and resolve any issues in a timely and professional manner.
- Process cashiering transactions and maintain a high level of attention to detail.
- Liaise with other departments to ensure seamless operations and uphold health and safety protocols.
- Assist with additional tasks and responsibilities as required.
About Our Team
We are a small, dedicated team who pride ourselves on delivering friendly, professional service in a welcoming and supportive environment. We offer ongoing training and development opportunities to build your skills and career. If you're passionate about hospitality and committed to exceptional customer service, we'd love to hear from you.
Requirements
We are looking for an individual with proven experience in hotel reception or a similar role. You should have strong knowledge of RMS or similar property management systems and Channel Managers. Excellent communication skills and a commitment to outstanding guest service are essential. A keen eye for detail and the ability to multitask in a fast-paced environment are also important.
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