Food Service Operations Manager

3 days ago


Auckland, Auckland, New Zealand LITTLE LAMB ELLERSLIE NZ LIMITED Full time

We are seeking a seasoned Restaurant Manager to oversee daily operations, manage staff, and deliver exceptional customer experiences at our Little Lamb restaurant in Auckland, New Zealand.

Key Responsibilities:
  • Daily Operations Management: Ensure high standards of service and quality by managing all aspects of restaurant operations.
  • Staff Management: Recruit, train, and supervise staff to foster a positive and productive work environment.
  • Customer Service: Address inquiries, resolve issues, and maintain a welcoming atmosphere to ensure exceptional customer experiences.
  • Financial Management: Monitor and manage sales, expenses, and inventory levels to meet financial goals.
  • Inventory Control: Oversee stock management, including ordering and maintaining inventory levels.
  • Health and Safety Compliance: Ensure compliance with food safety and hygiene regulations.
  • Menu Development: Collaborate with chefs on menu planning and promotions to enhance customer satisfaction and profitability.
  • Marketing Initiatives: Assist in developing marketing strategies to attract and retain customers.
Qualifications:
  • Experience: Proven experience as a restaurant manager for at least 2 years in New Zealand.
  • Leadership Skills: Strong leadership and interpersonal skills.
  • Communication Skills: Excellent communication and organizational abilities.
  • Financial Knowledge: Knowledge of financial management and budgeting.
Benefits:
  • Competitive Salary: A competitive hourly wage of $32 per hour, reflecting skills and experience.
  • Career Growth Opportunities: Career growth and development opportunities in a supportive and friendly environment.


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