Leadership and Operations Manager
3 weeks ago
As a Leadership and Operations Manager at MA Foods Limited, you will be responsible for the overall management of our retail floor operations. Key responsibilities include:
- Recruiting, managing, motivating, and training our front-of-house team to deliver exceptional customer service.
- Coordinating with the kitchen team to ensure seamless food delivery, maintaining a clean and organized restaurant environment, and adhering to health and safety regulations.
- Managing restaurant service, inventory, and supplies, including ordering and arranging of groceries, food, cutlery, and other required items.
- Ensuring labor, food, and marketing costs are within budget, maintaining accurate records of invoices, payments, deliveries, and cash transactions.
- Collaborating with the kitchen team to maintain accurate stock levels, discarding expired stock, and keeping the pantry optimally stocked.
- Maintaining a clean character background and adhering to our zero-tolerance policy on alcohol and drugs in the workplace.
Requirements for this role include:
- A minimum of 3 years of relevant work experience or a Level 5 diploma qualification in management or higher.
- Reliability, hard work, and a commitment to teamwork.
- Excellent personal presentation and punctuality.
- A clean character background.
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