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Customer Excellence Director

1 week ago

Auckland, Auckland, New Zealand Kraft Heinz Company Full time
Job Overview
Kraft Heinz is seeking a highly skilled Customer Excellence Manager to drive customer excellence in everything that we do. As the face of Kraft Heinz within customers, you will be responsible for building and maintaining healthy relationships with our valued clients.

Key Responsibilities
  • Analyse customer performance to determine root-causes and action-plans in driving KPIs.
  • Partner with internal teams including Supply Chain and Sales leadership with insights and perspective on each customer's operating model.
  • Design and deliver product flow solutions and process improvements which balance KH ANZ investment/cost with increased sales and waste reduction.

About You
  • You have experience in Supply Chain.
  • You have strong analytical, problem-solving, and communication skills.
  • You are self-motivated and results-oriented.

About Us
We offer a hybrid working environment, pay for performance variable compensation, paid parental leave, and great benefits including corporate discount programs and novated leasing.