Customer Service Excellence Manager

The Parliamentary Service is seeking a highly skilled and experienced Squad Lead to join our IST Customer Service unit. This is a full-time, fixed-term position running until December 2025.Key Responsibilities:Customer Service and Stakeholder Management: Deliver exceptional service to customers and maintain key stakeholder relationships across business...

Company OverviewThe Parliamentary Service is a leading organization providing essential information systems, technology, and communications services to the parliamentary operations in New Zealand. Our IST Group is dedicated to delivering exceptional service and support, fostering a customer-centric approach across the group and with external providers.About...

Te Tima | The Team:Our IST Group is the backbone of New Zealand's parliamentary operations, providing essential information systems, technology, and communications services to the Parliamentary Service, the Office of the Clerk of the House of Representatives, and other partnering agencies.Our IST Customer Service unit is dedicated to delivering exceptional...

Te Tīma | The Team:Our IST Group is the backbone of New Zealand's parliamentary operations, providing essential information systems, technology, and communications services to the Parliamentary Service, the Office of the Clerk of the House of Representatives, and other partnering agencies. Our IST Customer Service unit is dedicated to delivering exceptional...

About UsAsteron Life: A Leader in Insurance SolutionsWe have been supporting New Zealanders for nearly 150 years, helping them build bright futures and protect what matters most. Our range of personal, business, and employee insurance products provides customers with the confidence to navigate life's challenges.Our ValuesWe value diverse backgrounds and...

The Parliamentary Service is committed to delivering exceptional customer service and support. We are seeking an experienced Squad Lead to join our IST Customer Service unit and lead our team in delivering high-quality services to our customers.About the Role:This is a full-time, fixed-term position running until December 2025. The successful candidate will...

Job DescriptionWe are seeking an experienced leader to manage our Customer Service Squad, focusing on delivering exceptional service to our customers and maintaining key stakeholder relationships across business groups. As a seasoned people leader, you will be responsible for driving strategic targets, providing day-to-day operational management, motivating...

Job DescriptionThe Customer Experience Advocate is responsible for delivering high-quality IT services to our customers, including assistance with IT-related incidents, diagnosis and resolution of software and hardware issues, and implementation of temporary or permanent fixes as needed. Key responsibilities include:Providing technical assistance to...

At Resolution Life, we're committed to delivering exceptional customer experiences. As a key member of our leadership team, you'll play a crucial role in driving business growth and enhancing satisfaction through industry-leading service.About UsWe've been supporting New Zealanders for nearly 150 years, providing a range of personal, business, and employee...

Te tIma | The team:If there is one thing that we pride ourselves on above all else, it is our people, who are literally world-class.To support these wonderful people who lead and shape New Zealand's democracy, is the Parliamentary Service.As a core function of this support is the IST team comprised of many different business units and experienced people.You...

Te tĪma | The team:If there is one thing that we pride ourselves on above all else, it is our people, who are literally world-class. To support these wonderful people who lead and shape New Zealand's democracy, is the Parliamentary Service. As a core function of this support is the IST team comprised of many different business units and experienced...

About UsLion is an intensely focused organization on providing exceptional experiences for our customers and consumers. We are currently looking for a talented individual to deliver world-class service as a Service Excellence Specialist to join our team.Key ResponsibilitiesManage service interactions through various channels, ensuring world-class service...

Job DescriptionWe are seeking a highly skilled Customer Service Manager to join our team at Tangram. This is an excellent opportunity for someone who is passionate about delivering outstanding customer service and creating positive experiences for customers.In this role, you will be responsible for overseeing the smooth operation of our front-end department,...

About This RoleThis is a full-time opportunity for a Customer Service Manager to lead our front-end team. The successful candidate will be responsible for supervising cashiers and customer service associates, ensuring efficient operations, and coordinating staff schedules.ResponsibilitiesSupervise front-end staff and provide guidance on customer service...

About the RoleWe are seeking an experienced IT Service Delivery Expert to join our team at Parliamentary Service. As a key member of our IST Customer Service unit, you will be responsible for delivering high-quality IT services to our customers, including assistance with IT-related incidents, diagnosis and resolution of software and hardware issues, and...

We are looking for a seasoned people leader to fill the IST Customer Service Squad Lead position. This role offers a unique opportunity to lead a team at the heart of New Zealand's democracy, ensuring that our customers receive the highest level of support and service.About the Role:This is a full-time, fixed-term position running until December 2025. As...

We are seeking a highly skilled and experienced Squad Lead to join our IST Customer Service unit. This role offers a unique opportunity to lead a team at the heart of New Zealand's democracy, ensuring that our customers receive the highest level of support and service.About the Role:This is a full-time, fixed-term position running until December 2025. The...

In this role, you will be responsible for delivering excellent service and support to our clients, while also contributing to the development of our team members.You will work closely with our leadership team to provide coaching and mentoring to junior staff, and will have the opportunity to develop your skills and expertise in customer service and...

Job SummaryThe Front-End Supervisor plays a key role in ensuring the smooth operation of our front-end department at Mitre 10 MEGA Whanganui. As part of our retail team, you will be responsible for overseeing cashier operations, coordinating staff scheduling, and handling general administrative tasks. Main Responsibilities: Supervise and support front-end...

**About the Role**We are seeking an experienced Business Development Manager to join our team at Service Foods Ltd. This is an exciting opportunity for a results-driven individual to contribute to the growth and success of our business.**Key Responsibilities**The Business Development Manager will be responsible for identifying and cultivating new business...