Service Excellence Specialist
2 weeks ago
Lion is an intensely focused organization on providing exceptional experiences for our customers and consumers. We are currently looking for a talented individual to deliver world-class service as a Service Excellence Specialist to join our team.
Key Responsibilities- Manage service interactions through various channels, ensuring world-class service across all platforms
- Provide solutions that exceed customer expectations, aiming for first call resolution with every interaction
- Follow sales process to ensure value addition to all customer service calls
We are seeking a candidate with a strong background in customer service, excellent communication skills, and a passion for learning and continuous improvement. The ideal candidate will have strong problem-solving abilities, an innovative mindset, and the ability to think outside the box.
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Service Excellence Specialist
3 days ago
Wellington, Wellington, New Zealand Aon Hewitt Full timeIn this role, you will be responsible for delivering excellent service and support to our clients, while also contributing to the development of our team members.You will work closely with our leadership team to provide coaching and mentoring to junior staff, and will have the opportunity to develop your skills and expertise in customer service and...
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Commercial Excellence Specialist
1 day ago
Wellington, Wellington, New Zealand Nike Full timeConsumer Experience Specialist - Nike StoreNike is looking for a highly motivated and experienced Retail Operations Manager to join our team as an Assistant Head Coach. In this role, you will be responsible for delivering exceptional customer service and experience to our consumers. Your primary focus will be on implementing operational excellent processes...
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Excel Modelling Specialist
4 days ago
Wellington, Wellington, New Zealand Martinjenkins Full timeOverview:As a leading advisor to governments, private, and non-profit sectors, MartinJenkins offers a unique opportunity for experienced professionals to make a meaningful impact. Our team provides expert analysis and guidance to help organisations achieve their goals and improve public services.About the Job:We're seeking an Excel modelling specialist to...
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Operational Excellence Specialist
1 week ago
Wellington, Wellington, New Zealand Z Energy NZ Full timeAt Z Energy NZ, we are dedicated to powering better journeys for our customers today and tomorrow.Job OverviewWe are seeking a highly skilled Operational Excellence Specialist to join our team. This role will be responsible for driving process design and optimisation to increase operational excellence, reduce waste, ensure consistency, improve role clarity,...
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Technical Support Specialist
3 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeRole OverviewAs a Technical Support Specialist with Parliamentary Service, you will play a vital role in ensuring the high-quality delivery of IT services to our customers. This involves assisting customers with IT-related incidents, diagnosing and resolving software and hardware issues, and implementing temporary or permanent fixes as needed.Key...
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Operational Excellence Specialist
1 week ago
Wellington, Wellington, New Zealand Z Full timeAbout the RoleWe are seeking a highly skilled Operational Excellence Specialist to join our team. In this role, you will drive process design and optimisation to increase operational excellence, reduce waste, ensure consistency, improve role clarity, streamline operations, and deliver measurable time savings and stakeholder satisfaction across TDD.Key...
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Technical Support Specialist
20 hours ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeThe Parliamentary Service is a dynamic and innovative organization that prides itself on its people. We are seeking a skilled Technical Support Specialist to join our IST Customer Service unit, responsible for delivering high-quality service and support to our customers.About the RoleThis fixed-term position will assist customers with incidents related to...
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Service Excellence Specialist
3 days ago
Wellington, Wellington, New Zealand Ministry of Justice (New Zealand) Full timeRequired Skills and QualificationsExperience using User experience analysis, design, and testing to build customer-centric servicesAbility to influence and drive customer-centric thinkingAbility to build and maintain effective and productive relationships with a wide range of stakeholdersExperience providing technical leadership to enable teams to deliver...
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Public Affairs Specialist
6 hours ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeAbout the Parliamentary Service, we're seeking a highly skilled Public Affairs Specialist to join our team in Wellington. As a key member of our Communications team, you'll provide expert support to ACT Members of Parliament (MPs) on various communication activities.Key ResponsibilitiesWork closely with the Press Secretary to identify and develop strategic...
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Service Excellence Specialist
2 weeks ago
Wellington, Wellington, New Zealand Mövenpick Hotel & Thermal Spa Bursa Full time**Welcome to Mövenpick Wellington**We are passionate about delivering exceptional experiences to our guests. As a Housekeeping Attendant, you will play a vital role in ensuring that our guests enjoy a comfortable and clean stay.Your key responsibilities will include:Cleaning assigned guestrooms to meet our high standardsProviding personalized service to our...
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Operations Excellence Specialist
4 days ago
Wellington, Wellington, New Zealand Nike Full timeNike Retail Stores is seeking an experienced and skilled individual to join our team as an Operations Excellence Specialist. In this role, you will play a crucial part in driving operational excellence and minimizing shrinkage across the store.You will be responsible for analyzing sales data and identifying trends and opportunities to improve operational...
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Operations Support Specialist
1 day ago
Wellington, Wellington, New Zealand Service Foods Ltd Full timeJob DescriptionAt Service Foods Ltd, we are seeking an experienced Operations Support Specialist to join our team.About the RoleThis is a key position that requires strong organizational skills and attention to detail. As an Operations Support Specialist, you will be responsible for ensuring the smooth day-to-day operation of our facilities and security...
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Government Tender Services Coordinator
7 days ago
Wellington, Wellington, New Zealand Government Electronic Tender Service Full timeJob Summary: We are seeking a highly skilled individual to join our team as a Document Printing Specialist. In this role, you will be responsible for sourcing printing services for various government documents and publications.">Key Requirements: Proven experience in procurement or a related field; Excellent communication and negotiation skills; Strong...
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Service Excellence Specialist
2 days ago
Wellington, Wellington, New Zealand Silverbear Ltd. Full timeOur Expectations">We are looking for an experienced support professional who can oversee ticket handling systems, identify patterns in customer contacts, and proactively suggest improvements. The successful candidate will be able to build strong relationships with customers and stakeholders, work independently as well as part of a team, and adapt to changing...
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Operational Excellence Specialist
2 weeks ago
Wellington, Wellington, New Zealand Sonova Full timeAbout UsSonova, a global leader in the hearing industry, is committed to changing hearing for good. As part of our team, you will play a critical role in driving operational excellence and supporting teams to deliver exceptional client outcomes.The Clinic Operations Specialist will be responsible for overseeing and monitoring clinic diaries to ensure...
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Verification Services Specialist
2 weeks ago
Wellington, Wellington, New Zealand Ministry For Primary Industries (Mpi) Full time**Job Description**We are looking for a highly skilled and experienced professional to join our team as a Verification Services Specialist. The successful candidate will be responsible for assisting with the coordination of verification and certification programmes, and providing technical support and expertise to our clients.The role requires strong...
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Service Excellence Associate
7 days ago
Wellington, Wellington, New Zealand Bolay Fresh Bold Kitchen Full timeJob Description:At Bolay Fresh Bold Kitchen, we are looking for a talented Service Excellence Associate to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring that every guest has an exceptional dining experience.Main Responsibilities:Greet guests warmly and make them feel welcomeExplain menu specials and...
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Data-Driven Service Excellence Manager
2 weeks ago
Wellington, Wellington, New Zealand NZ Post Full timeAbout YouWe're looking for an experienced and skilled Customer Operations & Insights Manager who can bring value to our team. If you have a strong background in data analysis, insights, and capacity planning, ideally within a call centre type environment, we'd love to hear from you.You'll combine this with technical knowledge, including SQL and advanced...
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IT Service Delivery Expert
3 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeAbout the RoleWe are seeking an experienced IT Service Delivery Expert to join our team at Parliamentary Service. As a key member of our IST Customer Service unit, you will be responsible for delivering high-quality IT services to our customers, including assistance with IT-related incidents, diagnosis and resolution of software and hardware issues, and...
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Service Excellence Manager
3 days ago
Wellington, Wellington, New Zealand Resolution Life Full timeAbout UsAsteron Life: A Leader in Insurance SolutionsWe have been supporting New Zealanders for nearly 150 years, helping them build bright futures and protect what matters most. Our range of personal, business, and employee insurance products provides customers with the confidence to navigate life's challenges.Our ValuesWe value diverse backgrounds and...