Customer Experience Leader

About the RoleWe are seeking an experienced customer focused change manager to help us refine and develop the holistic interventions that support customers transition. This will focus on the behaviour change needed as we introduce the New Zealand public transport users to our new national ticketing solution.Working with a multidisciplinary team, this role...

We're looking for a Customer Experience Manager to join our Sales team at the KGM & LDV dealership in Wellington.In this role, you'll be responsible for leading our team of sales professionals and ensuring that every customer has an exceptional experience.To succeed in this role, you'll need:Proven leadership experience in sales roles.Excellent communication...

We're seeking a Customer Experience Director who will champion the product vision, build customer stories, and maintain metrics and dashboards that track progress towards achieving goals. The successful candidate will have a proven track record of engagement with engineers, designers, and company leaders, as well as a demonstrated ability to collaborate and...

Full Time Application Closes 07 Apr Wellington - Wellington City Customer Service Representative  Our Customer Support team is looking for a new Team Leader who is keen to share their skills in Customer Service with others and drive the team to the next level.As the Customer Support Team Leader , you will be accountable for maximising our customer...

The Warehouse Group is a leader in retail innovation, operating multiple brands across New Zealand. Our mission is to deliver relevant and exciting customer experiences, including public good and sustainability initiatives.As a Checkouts Team Member, you will be part of a dynamic team that is dedicated to providing exceptional customer service. Your...

Your ImpactYou'll make a significant impact on our business by making decisions on resourcing queues and communicating these effectively to CX leaders. You'll work closely with other teams to identify trends in customer queries, drive improvements, and offer recommendations on potential solutions.

Retail Leadership Position - Develop and InspireTarocash, a respected Australian and New Zealand menswear retailer, is looking for a talented leader to develop and inspire our retail team.We take pride in our ability to deliver high-quality fashion solutions, addressing the diverse tastes and preferences of our customers. With a commitment to innovation and...

Job Description SummaryAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same? As a Client Services Team Leader at Entain Australia & New Zealand, you will lead a dynamic team to drive customer satisfaction, retention, and loyalty. We're looking for someone who embodies...

Job Title: Customer Experience ManagerWe are looking for an experienced Customer Experience Manager to join our team. As a key member of our customer experience team, you will be responsible for ensuring that our customers have a seamless and cohesive experience across all our digital channels and products.Key Responsibilities:Develop and execute customer...

About UsFMG is New Zealand's leading rural insurer, providing risk advice and insurance solutions for farmers, growers, commercial businesses, the lifestyle sector, and domestic clients. We are a 100% New Zealand owned and operated mutual organisation, reinvesting all profits back into the business to keep premiums low and ensure the future sustainability of...

Role OverviewAs a Banking Consultant, you will have the opportunity to: • Provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions. • Be part of a collaborative team and act as a role model and peer coach...

At Tangram, we are seeking an experienced Senior Service Advisor to take on a leadership role within our Customer Support team. As the ideal candidate, you will possess three years of customer service experience, preferably at a senior level.You should be resilient and able to work autonomously in a repetitive environment, while also being personable and...

About the TeamXero's Customer Experience Team sits at the heart of our purpose, providing award-winning support to Xero users. Our global team is made up of knowledgeable humans who work together with Xero's product suite to provide exceptional customer service. We're a collaborative team, known for being empathetic and curious problem solvers, who add value...

Apex Group Ltd is a leading independent UCITS management company and AIFM. Our clients are established blue-chip companies with strong market presence.Job SummaryWe invest in our people, enabling them to develop their skills and build on their experience. As a member of the InvestNow team, this role is to provide onboarding, transactional, and customer...

Our Store EnvironmentNoel Leeming stores are dynamic environments where our team of Passionate Experts work together to deliver an outstanding customer experience. We offer a wide range of products, and our staff are trained to provide expert support and advice to customers.Your Role as a Sales ConsultantYou will be responsible for selling a variety of tech...

**About Xero**Xero is dedicated to helping small businesses succeed by automating routine tasks, providing actionable insights, and connecting them with the right data, advisors, and apps. Our mission is to make life easier for small business owners and build a stronger economy that can change the world.**Job Description**We're seeking an experienced...

About Early SettlerWe're a furniture store that's all about creating exceptional customer experiences. Our team is passionate about retail and dedicated to supporting each other to achieve our goals.Job SummaryWe're seeking a Customer Experience Expert to join our team. In this role, you'll be responsible for engaging with customers to bring their vision for...

The Purpose of the Role">This role is key to delivering excellent customer service at our self-checkout stations. You will be the last point of contact for customers, ensuring they have a smooth shopping experience. Your tasks will include assisting customers with speedy service, helping them pack their bags, and responding to their needs with precision and...

Are you ready to unleash your inner style guru? At Tarocash Pty, we're on the hunt for a Casual Team Member who's passionate about menswear and committed to delivering exceptional customer experiences. Join our dynamic team and get ready to revolutionize the world of fashion!Our CultureWe're a team of like-minded individuals who share a passion for fashion...

About the Role:">We are seeking an experienced Sales Advisor to join our team at H&M Group.">As a Sales Advisor, you will play a vital role in delivering exceptional customer service and contributing to the store's sales and profit.">Your key responsibilities will include providing great customer experience, folding, hanging, displaying, and merchandising...