Student Support Team Member

6 days ago


Auckland, Auckland, New Zealand New Zealand Tertiary College Ltd. Full time
About the Role

New Zealand Tertiary College Ltd. is seeking a highly motivated and organized individual to join our Student Support Team as a Higher Education Assistant.

The successful candidate will play a key role in supporting students, ensuring they meet course requirements, and assisting with international tutorials.

Key responsibilities include:

  • Student Support: Offer individualized support, manage emergency processes for international students, and provide guidance on internal & external resources.
  • Administrative Services: Maintain student records, handle requests such as withdrawals and re-enrollments, and provide necessary administrative support.
  • Program and Enrollment Support: Assist with student enrollment processes, including interviews and health follow-ups, and support students through Program Board procedures.
  • Communication: Communicate effectively with students and college staff, handle student feedback, and promote NZTC services as needed.

This primarily WFH role may involve occasional time working at an NZTC campus where required.



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