Claims Handler Position

2 days ago


Auckland, Auckland, New Zealand Medical Assurance Society Full time
Key Responsibilities
This role involves managing the claims process from initial contact to final settlement. This includes communicating with Members and other stakeholders, interpreting policy wording, determining settlements, appointing and liaising with assessors and other suppliers, and reviewing and approving scopes quotes and variations. You will also be responsible for undertaking recovery procedures and making payments within your delegated level of authority.

What We're Looking For
We're looking for a standout customer-focused problem solver who is quick to pick up new systems and processes. You will need strong interpersonal and communication skills, and a working knowledge of Fire and General Insurance policies. Previous experience in claims handling, negotiation and dispute resolution would be highly regarded.

About Our Team
We're a supportive and inclusive team that values our employees and offers a range of benefits to support their careers and personal growth. We're led by values of Make a difference, In it together and Own it, do it.
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