Major & Complex Loss Liability Adjuster

1 week ago


Auckland, Auckland, New Zealand Sedgwick Claims Management Services Ltd Full time

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Major & Complex Loss Liability Adjuster

Apply locations Auckland time type Full time posted on Posted 3 Days Ago time left to apply End Date: April 18, 2025 (27 days left to apply) job requisition id R59558

The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Major & Complex Loss Liability Adjuster

Sedgwick is a global company based in the insurance industry, committed to our core values, caring counts philosophy, diversity and inclusion and corporate social responsibility.

Calling all liability and/or property adjusters, claim handlers, brokers or lawyers wanting to take the next step in their careers as a specialist liability loss adjuster If you're looking for a role that will allow you to apply your existing expertise, utilise your inquisitive way of thinking, all whilst developing a long term, exciting career within a global organisation, then this may be the role you've been waiting for.

We have a rare opportunity to join our major and complex team as a specialist liability adjuster. The ideal candidate will have had already had experience in resolving and settling insurance claims whether that be as a broker, claims handler, lawyer or loss adjuster. We are open minded to look at anyone bringing relevant sector experience and the right personal qualities.

Desired Skills And Qualities For This Role Include

  • Attainment of (or significant progression towards) chartered status as a loss adjuster or insurance professional.
  • Experience in a role where the gained skillset/knowledge would translate through to the assessment, quantification and settlement of liability losses.
  • A tertiary qualification in a discipline such as law, commerce, property or construction.
  • An inquisitive and open mind to support the investigative aspects of the work to determine the core facts and details.
  • Excellent interpersonal and communication skills, including conflict resolution and ability to put people at ease.
  • A high standard of written English and numeracy, including good Word and Excel skills necessary for creating reports and calculating adjustment of claims.
  • A readiness to handle any job that comes your way, large or small and can provide excellent service on a case load of claims.
  • Eagerness to learn and develop yourself further professionally (including obtaining further qualifications that are company funded)
  • The right to work and reside in New Zealand. We are a New Zealand Immigration accredited employer, which allows us to support visa applications under the Talent (Accredited Employer) scheme.

Main Duties And Responsibilities

  • Facilitating and assisting with the settlement of major and complex liability insurance claims. This includes:
    • Adjuster site visits and inspections
    • Discussion of circumstances of the loss with the insured and other parties
    • Appointment of and liaison with industry experts
    • Preparation of reports to the insurance company/client in a timely matter
    • Calculation, negotiation, and delivery of settlement outcomes including attendance at Dispute Tribunals
    • Recovery from responsible parties
  • Manage a significant file load, meet individual performance targets, and deliver a high standard of work at all times
  • Develop professional relationships with insurers and brokers as well as wider networks and relationships within the industry
  • Deliver expected levels of customer service
  • Participate in ongoing training and developmental opportunities and mentoring programmes, thus contributing to the ongoing development of skills in the team.

Benefits Of Working For Us

  • Ability to learn and develop yourself further professionally through our MCL career progression pathway, Sedgwick University and external liability/law courses
  • Our core role involves making a difference in people's lives
  • Working for a leading global organisation with a fantastic reputation
  • We value and welcome diversity, acknowledging the strength this gives us as a team
  • Great team culture with a mindset for internal career development
  • Access to Employee Assistance Programme (EAP)
  • Wellbeing benefits such as wellness allowance, life insurance and critical illness insurance, discounted medical insurance
  • Celebrate your birthday with a day off each year

To apply, please click APPLY NOW and provide your CV and Cover Letter

Sedgwick is an Equal Opportunity Employer.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

About UsTaking care of people is at the heart of everything we do. Caring counts

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us.

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