Service Excellence Lead

Operational Excellence Lead - New Zealand GovernmentWe are seeking a highly motivated and experienced professional to lead our operational excellence journey. As Operational Excellence Lead, you will be responsible for identifying opportunities to improve efficiency, reduce costs, and enhance the overall quality of our services.The role involves working...

Company OverviewAt the heart of democracy, we provide excellent service to New Zealand's Members of Parliament. Our IST Group delivers and provides guidance around information systems, technology, and communication services to key parliamentary entities.

Company OverviewWe are a leading developer, designer, contractor, operator and owner of retirement villages in New Zealand. Our mission is to bring our villages to life by creating a community where residents can thrive and live their best lives.We take pride in our values-driven culture, which guides everything we do. We strive to be the best, care for our...

**Job Summary**We are seeking two enthusiastic permanent, full-time Restaurant Managers to join our team in Central Wellington.As a Restaurant Manager, you will be responsible for leading and motivating a team while upholding high standards of service and ensuring guest satisfaction at all times.**Key Responsibilities**Lead and motivate a team to deliver...

The Parliamentary Service seeks a skilled Senior Test Analyst to play a crucial role in delivering secure and efficient information systems, technology, and communication services. As part of the Business Solutions & Planning team, you will collaborate with internal stakeholders and external vendors to maintain and improve our core business systems.Key...

Job DescriptionAt New Zealand Customs Service, we are seeking a skilled Senior Cloud Engineering Lead to join our team. This is a critical role in providing technical leadership within the Cloud Engineering teams to deliver value and meet key business milestones.The ideal candidate will have strong experience as a Senior Cloud Engineer or Technical Lead with...

**Welcome to Tony's Tyre Service**We're passionate about providing top-notch customer service and expert technical care for all our customers. As a leading provider of tyre services across New Zealand, we're committed to ensuring our staff have the tools and training they need to excel in their roles.This is why we're seeking a skilled Service Technician to...

Company OverviewTangram is a Wellington-based company dedicated to enhancing the Cuba Street community. Our mission is to provide an authentic and engaging experience for our customers and team, making Wellington the coolest little capital again.The JobWe are seeking a Hospitality professional who is passionate about delivering great experiences in a fun and...

About the RoleThe Public Service Association, a leading trade union in New Zealand, is seeking a Chief Financial Officer to join our team.This is a strategic role that involves advising on and managing all financial aspects of the organisation and its subsidiaries. The CFO will be responsible for regular reporting to the board, annual budget preparation,...

Are you a committed and driven individual with a strong technical aptitude who is looking for your next role within the automotive or tyre industry?We are on the search for a Service Technician to join our Lower Hutt store todayHere at Tony's Tyre and Auto Care we have been keeping Kiwi's moving for over 40 yearsWe are founded on providing exceptional...

Job Description:We are seeking an experienced Food and Beverage (F&B) leader to oversee the smooth operation of our restaurants, bars, and catering services. As a Senior F&B Operations Manager, you will be responsible for ensuring high-quality service standards, managing inventory and supplies, and developing strategies to drive revenue growth and customer...

**Solution Design Expert Wanted**We are seeking an experienced solution design expert to join our IST Group as a senior solution designer. In this role, you will work directly with our CIO to guide our technology landscape and ensure the effective use of technology to meet the needs of the New Zealand Parliament.You will be instrumental in developing and...

Key ResponsibilitiesDeveloping and maintaining test strategies, plans, and execution frameworksLeading test execution activities for core business system changesManaging UAT phases and working with SMEs to develop business test scenariosCreating, reviewing, and maintaining test scripts, ensuring coverage and qualityDriving test automation initiatives and...

About This RoleThis is an exciting opportunity for a Customer Service Lead to join our team at Mitre 10 MEGA Whanganui. As a Customer Service Lead, you will play a key role in ensuring that our customers receive exceptional service and that our front-end department runs smoothly.The ideal candidate will have strong leadership skills, excellent communication...

NZ Post OverviewWe are a dedicated team focused on delivering parcels and mail services across Aotearoa. Our mission is to contribute to the growth and prosperity of New Zealand through efficient logistics solutions.Job DescriptionThis role is perfect for an experienced professional looking to take their career to the next level. As a Customer Operations...

About UsAt Stats NZ, we're committed to providing data and statistics that support the decisions of Government, Maori and Iwi organisations, businesses, NGOs, and New Zealanders. Our work is centered around creating significant value for our priority communities.The RoleWe're seeking a Senior Service Designer to lead the design and delivery of services that...

About ACCACC is a leading provider of injury support services in New Zealand, committed to helping people recover from accidents and injuries. Our vision is to create a future where all people and their communities can thrive.We are seeking an experienced Manager, Legal Operations to join our team of dynamic professionals who share our passion for delivering...

**Procurement Overview:**The Government Electronic Tender Service is inviting suppliers to submit their proposals for providing printing services for parliamentary documents and publications.**Scope of Work:**The scope of work includes producing high-quality printed materials, such as reports, brochures, and other publications, using various printing...

Sport New Zealand and High-Performance Sport New Zealand have a shared purpose - to contribute to the wellbeing of everyone in Aotearoa New Zealand.About Our OrganisationWe promote and support quality experiences in play, active recreation, and sport, including elite sport, to improve levels of physical activity and ensure the greatest impact on wellbeing...

**Role Overview**The Public Defence Service in New Zealand seeks a seasoned Senior Project Manager to oversee high-profile court events. This two-year, fixed-term, full-time role is based in Wellington.You will lead cross-functional teams and work collaboratively with stakeholders across the Ministry of Justice, Judiciary, and vendors. A proven track record...