Service Excellence Specialist

5 days ago


Wellington, Wellington, New Zealand Tangram Full time

Company Overview
Tangram is a Wellington-based company dedicated to enhancing the Cuba Street community. Our mission is to provide an authentic and engaging experience for our customers and team, making Wellington the coolest little capital again.

The Job
We are seeking a Hospitality professional who is passionate about delivering great experiences in a fun and vibrant atmosphere. As a Duty Manager Position, you will work closely with our owners to deliver exceptional service, maintain high standards of quality and consistency, and drive business growth and development.

Key Responsibilities
Your key responsibilities will include managing the front-of-house operations, leading a team of staff, and implementing strategies to improve customer satisfaction and loyalty. You will also be responsible for maintaining accurate records, adhering to health and safety regulations, and contributing to the overall success of the business.



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