Resort Ambassador

2 weeks ago


Queenstown, New Zealand Travel + Leisure Co. Full time

About Us
Travel + Leisure Co. is a leading membership and leisure travel company, offering vacation ownership, travel membership, and exchange programs.
We provide exceptional vacation experiences and travel inspiration to millions of owners, members, and subscribers every year.

Salary and Benefits
$26.44 per hour
Minimum of 30 hours per week
Professional development funding
Discounted hotel stays across Australia, Fiji, New Zealand
Subsidised private health cover

Job Description
Greet and register owners and guests
Provide information on local area attractions
Complete all department-related paperwork
Use communication equipment including telephones, facsimiles, and computers
Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check-in process
Clearly articulate the benefit of traveling within Wyndham Destinations community
Meet targets and KPI's as set by the business

Required Skills and Qualifications
No previous experience or qualifications required
Fluency in English (written and verbal)
Genuine passion for customer service
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards



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