Level 1 Helpdesk

4 hours ago


Auckland, New Zealand Brightspark Recruitment Full time

Help Desk & IT Support (Information & Communication Technology)A little bit about the company:If you are looking for an upbeat, cool industry to work in... look no further
A household name in NZ is looking for a It Support Technician/ Level 1 Helpdesk to join their close-knit head office team.
There is hybrid working options, with an epic team to work alongside.A little bit about the role:To co-ordinate and control the day-to-day activities of the IT Operations, providing timely and effective support to the wider business, and to assist in IT approved projects across the business.Technical bits:Maintain and improve our hardware & software for networked Windows computers, Mac OS, servers, printers, portable devices and other IT tools.Manage an IT support ticketing systemAssist with maintaining the IT database and all technical documentationWork on IT related projects alongside the IT TeamWorking with tools such as Office 365 suite, OnTempo, POS Systems, EFTPOS, Adobe software products, SCCM, IntuneWho are you and what is your profile?One or more years of working in an IT support of Customer Service role.
You will be excellent at problem solving, and a clear communicator both over the phone and via email.Experience with working with Vendors/ Suppliers.
You will be able to maintain professional relationships and will be able to and confident enough to ask for assistance from suppliers where needed.Experience working in a fast paced and diverse environmentAbility to problem solve and learn new technologies quickly in a fast-paced environmentExperience with SCCM, Office 365, WAN and LANDesktop related troubleshooting and repair experienceExperience supporting Windows operating systemsIf this sounds like you apply today
Or contact Sarah on ****** or call 0272150562How do your skills match this job?Sign in and update your profile to get insights.Researching careers?
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